Inside Sales

Triple-S Steel

Bingen, Washington, United States

Bingen, Washington, United States

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Über

Overview We are seeking a motivated Inside Sales representative to join our business. This job entails selling and/or introducing the company to both new and established clients. Quoting customers and taking orders from customers. Duties involve entering, tracking, and following up on orders. During the order execution process inside salespeople coordinate between operations and the outside salespeople to meet or exceed customer expectations. Most important is build relationship with current and prospective customers
Responsibilities
Maintaining and expanding customer database.
Attending sales group meetings.
Capturing accurate and complete information in customer relationship management.
Quoting and handling order execution from acceptance to completion.
Coordinating between customer and traffic dispatcher to insure on-time delivery of material.
Communicating with customers in regard to current relative market information and capturing relative feedback.
Obtain and provide feedback on Competitor pricing/equipment to Management
Establish creditable relationships with new customers and maintain ongoing relationships with existing customer base
Manage a database of potential customers and contact them on a regular base for new opportunities
Team with Outside Sales Rep to build a pipeline of opportunities and close sales
Make Outbound Sales calls to prospect new customers provided by OSR/Mgt.
Note suggestions or complaints and communicate to the Quality/Operations group.
Utilize CRM Software to keep track of important customer ‘touches’.
Support the Quality System of the Company.
Qualifications Education and Experience:
Minimum of two (2) years of experience in customer service or sales required
Experience in metals industry distribution or manufacturing preferred
Some college education preferred; must be comfortable working with computer systems in a fast-paced environment
Experience with pipe, tube, fittings, and flanges is a plus
Knowledge/Skills/Competencies:
Abilityto work inafast-paced, self-directed entrepreneurial environment.
Highly developed customer service skills.
Excellentcommunications andtelephone sales personality skills.
Effective time management skills, abilityto multi-task andprioritizeday-to-day activities.
Proficiency in MS Excel, Word, and Outlook.
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Bingen, Washington, United States

Sprachkenntnisse

English

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