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Information Technology Generalist 1 - SCI Laurel Highlands
Commonwealth of Pennsylvania
- New York, New York, United States
- New York, New York, United States
Über
This role supports the operation and improvement of computer, network, and application systems that serve the institution. It focuses on service, analysis, system reliability, and teamwork across users and technical staff. As an Information Technology Generalist 1, you will perform the following duties:
User Support:
Provide guidance on hardware and software use and assist users in solving technical issues
System Analysis:
Review current processes and gather data to create improved applications and workflows
Network Management:
Monitor network availability, configure equipment, and maintain connectivity to ensure reliable operations
Security Oversight:
Maintain user accounts, review security logs, and apply protective measures to safeguard systems
Technical Installation:
Install, upgrade, and adjust hardware, peripherals, operating systems, and application software
Training Assistance:
Deliver training to staff and support lower‑level technical personnel in system procedures
Work Schedule and Additional Information
Full‑time employment, 37.5 hours per week
Work hours are 8:00 AM to 4:00 PM, Monday – Friday, with 30‑minute lunch
Telework:
You will not have the option to telework in this position
Salary:
Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of 59,345.00 (before taxes)
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices
Qualifications Minimum Experience and Training Requirements:
One year as an Information Technology Trainee or Information Technology Technician (Commonwealth job title or equivalent Federal Government job title as determined by the Office of Administration)
Three years of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services
One year of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field
An equivalent combination of experience and training
Other Requirements
Successful completion of basic training in Elizabethtown, PA is required
You must meet the PA residency requirement
You must be able to perform essential job functions
Legal Requirements
You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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