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Inside Sales & Customer Success Coordinator
Top Labels, Inc.
- El Paso, Texas, United States
- El Paso, Texas, United States
Über
As an Inside Sales & Customer Success Coordinator, you will support our sales team, manage customer communications, follow up on quotations, and help ensure no opportunities fall through the cracks. Over time, the right candidate will have the opportunity to transition into an Industrial Sales Representative position.
Responsibilities
Follow up on customer quotations and open opportunities.
Support the sales team with customer requests and account management.
Communicate with customers via phone, email, and video meetings.
Coordinate samples, artwork approvals, and project updates.
Maintain accurate customer records in CRM systems.
Contact dormant accounts and help identify new opportunities.
Schedule customer visits and sales meetings.
Assist with lead qualification and inbound inquiries.
Work closely with production, customer service, and management teams to ensure customer satisfaction.
Provide timely responses to customer requests and inquiries.
Qualifications
Strong communication and customer service skills.
Highly organized and detail-oriented.
Comfortable speaking with customers by phone and email.
Ability to manage multiple projects and priorities.
Proficient with Microsoft Office and computer systems.
Bilingual (English and Spanish) preferred.
Previous experience in customer service, inside sales, account management, manufacturing, or industrial environments is a plus.
Positive attitude and willingness to learn.
What We Are Looking For
Someone who takes ownership and follows through.
Strong work ethic and professionalism.
A problem solver who enjoys helping customers.
Someone interested in building a long-term career in industrial sales.
Team player with a growth mindset.
This position is designed as a pathway into outside sales. The right candidate will gain hands‑on experience with customers, products, quoting, and account management, with the opportunity to transition into a Business Development or Sales Representative role as they grow within the company.
Benefits
Competitive pay based on experience.
Stable, growing company with over 30 years in business.
Professional and team‑oriented work environment.
To Apply Please submit your resume along with a brief description of your work experience and why you believe you would be a good fit for Top Labels.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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