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Inside Sales Representative - Instrumentation Products Group
SunSource
- Matthews, North Carolina, United States
- Matthews, North Carolina, United States
Über
We are looking for an energetic, self-driven, technically inclined individual to join our Inside Sales team in our Matthews, NC office.
Responsibilities
Providing outstanding service to our customers and support to the outside sales staff.
This position will work primarily with our Instrumentation Product lines.
Answering telephone calls or responding to customer correspondence regarding technical questions on products or systems.
Engaging in technical discussions to obtain applicable information to identify correct product needed and advising customer on substitution or modification of product when replacement is necessary.
Selecting and specifying products based on customer application and design prerequisites.
Conferring and corresponding with service technicians, service managers or manufacturers to resolve unusual or complex technical problems or refer highly complex problems to Applications Specialist or Manager.
Supplying detailed product quotations by computing price, discount and shipping charges as required and within company guidelines.
Informing customer of pricing, back orders, delivery, delayed shipments and/or any other problems related to the order process and providing tracking information.
Obtaining purchase order number and/or credit card information from customer.
Conferring with Accounting to research and resolve invoicing or credit discrepancies.
Attending sales meetings or educational activities to stay up-to-date on the latest technical developments with the products and more.
This is a full-time in-office position and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. in the Matthews, NC office. Occasional evening and weekend work may be required as job duties demand.
Requirements Required Education and Experience
Associates Degree or equivalent from a two-year College or technical school (Bachelor’s degree preferred); or two to four years of related experience and/or training; or equivalent combination of education and experience.
Preferred Education and Experience
Working knowledge of electrical, pneumatics, mechanical assemblies, gauges, instrumentation, and/or a very strong mechanical aptitude.
Ability to read, analyze and interpret technical drawings and electrical schematics and technical procedures, write reports and general business correspondence.
Ability to calculate figures and amounts such as discounts, commissions, proportions and percentages and the ability to convert standard measurement to metric.
Working knowledge of Microsoft Office Products (Word, Excel, etc.), Prophet 21.
Benefits We offer a dynamic and exciting work environment, with competitive salaries, incentive programs, and a comprehensive benefits package.
Equal Opportunity Employer Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí).
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties, responsibilities and activities may change at any time with or without notice.
If you are interested and qualified for this opportunity, then we want to hear from you!
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Sprachkenntnisse
- English
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