Regional Operations Manager - Global High-Tech

Nalco Water, an Ecolab Company, is seeking a Regional Operations Manager to join our Global High-Tech division supporting our data center and microelectronics customers. As a Regional Operations Manager, you'll be responsible for working with Corporate Account Managers (CAMs) and Field Sales & Service teams to support select Data Center accounts in the areas of Safety, Retention/Growth, Value & Team.

What's in it For You:

• Join Global High-Tech, the fun, fast paced, and highest growth business segment in the Nalco Water business focused on delivering premium outcomes to our data center customers.
• Leverage your talents and work cross-functionally to maximize the value we provide to our most strategic customers through program performance and enterprise excellence.
• Provide significant exposure to the Corporate Accounts team, the Field Sales & Service teams, Marketing, R&D, and Senior Leadership, supporting your development as you grow your career within Ecolab.
• The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
• The ability to make an impact with a company that is passionate about your career development
• Enjoy a flexible, independent work environment
• Receive a non-decaled company vehicle for business and personal use
• Comprehensive benefits package starting day 1 of employment medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!

What You Will Do:

• Foster safety culture within portfolio with messaging/recognition
• Develop/maintain safety stats for CAM utilization
• Ensure SOW execution across all sites in portfolio while streamlining and standardizing our offering (service, compliance, commercial interaction, documentation)
• Normalize usage of Nalco Water developed digital tools across portfolio in account activity (E3D, WQI, AI, Water Watch, etc.) where applicable
• Develop / administer customer specific training platform for new account personnel
• Engage in site cadence calls across corporate account portfolio
• Drive innovation trial work at selected sites
• Contribute to corporate account business reviews from operations perspective
• Create / maintain relationships with key portfolio contacts
• Understand customer satisfaction scoring metrics and ensure "supplier scorecard" for Nalco Water contracted services is maximized > 90% for retention activities
• Collaborate with field associates to drive and help achieve the annual specified Total Value Delivered (TVD) goal for portfolio
• Ensure every customer site within portfolio has at least 1x value project implemented/documented
• Create sense of "community" amongst field level associates that support the portfolio
• Support internal portfolio cadence calls to communicate and drive field level initiatives

Position Details:

• Must be located within 20-miles of Phoenix, Arizona or willing to relocate to be considered

Minimum Qualifications:

• Bachelor's Degree in Science, Engineering, or a related discipline
• 5 years of relevant, direct/adjacent industrial work experience
• Proficiency in Excel, Word, PowerPoint, Cloud Based File Storage, Email Communication
• Willingness to travel overnight to customer sites/meetings dependent upon need and scheduling
• Position requires a current and valid driver's license

Physical Demands:

• Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)
• Conduct site walks