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Junior Telecom Business AnalystCadmusIndianapolis, Indiana, United States
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Junior Telecom Business Analyst

Cadmus
  • US
    Indianapolis, Indiana, United States
  • US
    Indianapolis, Indiana, United States

Über

Overview The Junior Telecom Business Analyst role is a multiskilled, cross‑functional position responsible for conducting user research, creating detailed PMO to FMO process flows, gathering requirements, and translating business needs into automated, digitized and scalable system and process solutions. Familiarity with Wireline and Wireless Plan‑Design‑Build processes, strong Agile knowledge, technical writing skills, data‑driven analysis, and proficiency with collaboration tools are required.
Responsibilities
Conduct user research to create PMO and FMO end‑to‑end process documentation.
Facilitate stakeholder collaboration to identify operational pain points, process improvement opportunities, and strategic objectives, turning them into cost‑effective, scalable system transformations.
Identify, qualify, and document automation and digitization opportunities, including site‑level workflows and system handoffs.
Perform data gathering and analysis for application rationalization and optimization decisions.
Work with stakeholders to standardize processes.
Manage intake, prioritization, and onboarding of new functionality requests.
Ensure final designs meet business needs while minimizing complexity and cost.
Document feature‑ and epic‑level business requirements and acceptance criteria for hand‑off to development teams using standardized Scaled Agile methodologies.
Ensure all requirements are clearly mapped to business value, measurable outcomes, and downstream workflow impacts.
Act as a gateway between business needs and system capabilities.
Manage product backlog, prioritize, and document features/epics to drive multiple development teams simultaneously, ensuring PI and sprint readiness.
Support Agile PI planning and dependency alignment across teams.
Qualifications
BA/BS degree and 2‑4 years of experience as a business analyst or in a similar role.
Strong understanding of the Software Development Life Cycle (SDLC) and Scaled Agile delivery across multiple teams.
Experience performing data gathering and analysis for application rationalization and optimization decisions.
Proven experience creating development‑ready epics/features and associated acceptance criteria, including non‑functional requirements.
Expertise in AI and automation technologies to support future‑state process mapping, solutioning, and optimization opportunities.
Proficiency in technical writing to support creation of business requirements, implementation strategies, and organizational change management plans.
Experience facilitating meetings and mediating between cross‑functional teams and stakeholders (in person or virtually).
Strong stakeholder facilitation and communication skills at all levels, from leadership to end users.
Familiarity with AI, automation, and digital transformation initiatives supporting large‑scale, multi‑organization environments, with experience applying these capabilities to high‑volume, mission‑critical business processes.
Proficiency in collaboration/documentation tools (Teams, SharePoint, Confluence, Word, Visio, etc.).
Preferred Qualifications
Telecom build‑cycle knowledge (wireless and wireline) and digital transformation initiatives.
RFDS processes and optimization frameworks.
Familiarity with user experience research methodologies.
High‑level understanding of SAS and IS BUS‑System Integration.
Additional Information Candidates must be eligible to work in the United States as U.S. permanent residents or U.S. citizens. Cadmus offers an excellent benefits package that includes medical, dental, vision, company‑paid disability and life insurance, a 401(k) program, paid time off (PTO), paid holidays, voluntary time off (VTO), tuition reimbursement, adoption assistance, and other optional benefits and bonus programs.
The minimum starting salary for this position is $65,000. Salary may be higher and will be determined by relevant work experience, education, skills, and market competitiveness.
Cadmus values the critical role of safety and health protocols in ensuring a safe and valuable work environment, and works to comply with all federal, state, and local safety and health mandates.
Cadmus is an Equal Opportunity Employer and prohibits unlawful discrimination. Cadmus is committed to providing a respectful workplace where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy), sexual orientation (including gender identity and/or expression), national origin, military and veteran status, physical and mental disability, or any other characteristic protected by applicable law.
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  • Indianapolis, Indiana, United States

Sprachkenntnisse

  • English
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