SUPERVISORY SALES ASSOCIATE Electronics Full-TimeNAVY EXCHANGE SERVICE COMMAND (NEXCOM) • Newport, Rhode Island, United States
SUPERVISORY SALES ASSOCIATE Electronics Full-Time
NAVY EXCHANGE SERVICE COMMAND (NEXCOM)
- Newport, Rhode Island, United States
- Newport, Rhode Island, United States
Über
Customer Service – Proactively engage and make a connection with customers. Customer Service – Asking questions and listening to customers needs. Customer Service – Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers, STAR card. Customer Service – Provide premier customer service. Customer Service – Cooperate and build positive inclusive and respectful relationships; take accountability for your own actions and outcomes. Organization – Maintaining store appearance. Sales – Cross‑selling products and knowing layout of the store. Sales – Make suggestions to customers on latest trends and current promotions based on individual needs. Sales – Upselling products. Sales – Learning product features, keeping up with latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge specs. Sales – Using a Point‑of‑Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer. Sales – Completing various forms of paperwork reports and reconciliation. Inventory – Be the keeper of merchandise; complete all inventory processes and ensure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories. Inventory – Responsible for security of cash, fixed assets and merchandise inventory. Inventory – Providing direction on assignments, prioritizing projects/tasks, managing merchandise and inventory. Dependability – Adherence to assigned work schedule; accurate and complete follow through on work assignments. Supervisory Requirements – Provide effective leadership; demonstrates ability to direct, train and motivate associates; sets a positive example. Supervisory Requirements – Responsible for providing coaching, feedback timely and professionally. Supervisory Requirements – Provide direction on work assignments, training sales associates, input to Department Manager on associate performance. Supervisory Requirements – May open/close locations. Other Duties as assigned. Qualifications
Product Knowledge – Moderate level knowledge of products merchandise; provide training documentation to sales associates on product features. Experience – 1‑2 years of Retail or relevant work experience required. Lead Experience – 1 year of lead or supervisory experience preferred. Communication Skills – Strong interpersonal and communication skills. Reading & Writing – Ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals. Communication – Ability to effectively communicate with customers, peers and management. Telephone Etiquette – Ability to communicate on the telephone with proper etiquette. Mathematical Skills – Basic math functions such as addition, subtraction, multiplication and division; use of calculator to calculate percentages and ratios. Money Handling – Must be able to make change in American monetary units. Reasoning Ability – Ability to multi‑task while being attentive to customers and remaining flexible to the needs of the business. Teamwork – Ability to work as part of a team and take initiative independent of direct supervision. Conflict Management – Ability to defuse escalated exchanges and create win‑win situations. Physical Demands
This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. Schedule
Full‑Time (35+ hours). Available to work a variety of hours which may include early mornings, evenings, weekends and holidays. Primary Location
United States – Rhode Island – Newport Organization
Newport Unposting Date
Ongoing
#J-18808-Ljbffr
Sprachkenntnisse
- English
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