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Care Transition Coordinator - Hospice Sales
VitalCaring Group
- Mobile, Alabama, United States
- Mobile, Alabama, United States
Über
The Care Transition Coordinator (CTC) plays a vital role in connecting patients, families, and healthcare partners to VitalCaring's hospice services. This position serves as the primary liaison between referral sources and internal clinical teams, ensuring seamless, timely transitions of care.
This is a high-impact, relationship-driven role that blends healthcare sales, care coordination, and partnership development to support both patient outcomes and organizational growth.
Key Responsibilities
Serve as the primary liaison between referral sources, patients, caregivers, and clinical teams to ensure seamless care transitions
Execute structured, effective sales calls including pre-call planning, relationship building, needs discovery, and closing
Build and maintain strong relationships with referral partners through consistent communication and service excellence
Develop and execute strategies to grow market share and drive referral volume
Track, manage, and document sales activity across referral sources using CRM tools
Achieve established referral and admission goals
Relationship Building & Collaboration
Establish trusted partnerships with hospitals, physicians, case managers, and community stakeholders
Collaborate closely with clinical and operational teams to support timely and appropriate patient admissions
Represent VitalCaring professionally across all healthcare settings
Participate in community outreach and events to promote services and strengthen partnerships
Care Coordination Support
Facilitate smooth transitions for patients into home health or hospice services
Communicate patient needs, risks, and updates to internal teams to support safe, effective care deliveryEnsure accurate and timely documentation in CRM and EMR systems
Required Qualifications
Bachelor's degree in Healthcare, Business, Marketing, or related field preferred (or equivalent experience)
Minimum of two (2) years of healthcare or related sales experience
Strong communication, relationship-building, and influencing skills
Ability to manage multiple priorities in a fast-paced, field-based environment
Proficiency with Microsoft Office and CRM systems
Demonstrated ability to work independently and drive results
Valid driver's license and reliable transportation
Preferred Qualifications
Experience in home health, hospice, or post-acute care
Existing relationships with referral sources (hospitals, SNFs, physician offices)
Familiarity with EMR systems and healthcare referral processes
Work Environment & Expectations
Field-based role with regular travel within assigned territory
Frequent interaction with hospitals, skilled nursing facilities, and physician offices
Fast-paced, goal-oriented environment focused on referral growth and patient access to care
Requires strong time management, organization, and proactive follow-through
Flexible schedule to meet referral partner and patient needs
Benefits
Health & Wellness: Medical, Dental, and Vision coverage; Pharmacy benefits; Virtual care and mental health support; Flexible Spending Accounts (FSA) and Health Savings Account (HSA); Supplemental health and life insurance
Financial & Protection: 401(k) with company match; Employee referral program; Prepaid legal services; Identity theft protection
Work-Life Balance & Perks: Generous paid time off; Pet insurance; Tuition and continuing education reimbursement
All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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