Service Sales Representative

Building Systems Technology, Inc. (BST) is a trusted provider of life safety, security, and low voltage solutions with offices across East Tennessee, Middle Tennessee, and Alabama. As a proud Eagle Fire company, BST is part of a growing, industry-leading organization specializing in fire protection, fire alarm, and integrated building systems across the Southeastern United States.

BST is seeking a motivated and relationship-driven Service Sales Representative Fire Alarm & Low Voltage to support and grow our Alabama territory. This role is focused on service-based sales, including inspection, testing, maintenance, repairs, and small system upgrades, with an emphasis on long-term customer relationships and recurring revenue.

The ideal candidate brings hands-on experience selling fire alarm and low voltage services, understands life safety compliance requirements, and thrives in a consultative sales environment.

Key Responsibilities

• Develop and execute a service-focused sales strategy to meet and exceed revenue targets.
• Manage and grow an existing customer base while proactively identifying new service opportunities.
• Prepare, present, and follow up on proposals for inspections, maintenance agreements, repairs, and system enhancements.
• Build and maintain a strong sales pipeline using Salesforce, ensuring visibility for branch leadership and corporate partners.
• Partner closely with branch operations, service managers, and technicians to ensure accurate scoping, pricing, and successful execution.
• Act as the primary point of contact throughout the sales and service lifecycle to ensure customer satisfaction and retention.
• Support Eagle Fire and BST growth initiatives through cross-selling and relationship expansion.
• Participate in trade shows, customer meetings, product demonstrations, and sales training as needed.
• Travel within the Alabama territory; occasional overnight travel may be required.

Qualifications

• 25 years of proven sales experience in fire alarm and/or low voltage systems, preferably service-based sales.
• Strong working knowledge of fire alarm inspection, testing, maintenance, and applicable codes (NFPA experience preferred).
• Experience with security, access control, CCTV, or voice/data systems is a plus.
• Ability to read and interpret blueprints, system drawings, and specifications for accurate quoting.
• Results-driven, self-motivated, and highly organized with strong follow-through.
• Excellent verbal, written, and presentation skills.
• Proficiency with CRM systems and standard business software.
• Valid driver's license with a clean driving record.
• Ability to obtain any required state or local licenses.
• Authorized to work in the United States.
• Ability to pass a background check and drug screening.

Why Join BST & Eagle Fire

• Be part of a growing, well-respected fire protection organization with strong regional support.
• Opportunity to sell essential, compliance-driven services with repeat business potential.
• Collaborative culture that values safety, integrity, and long-term customer partnerships.
• Competitive compensation, benefits, and opportunities for professional growth.

In compliance with the Drug-Free Workplace Act of 1988, we maintain a drug-free workplace and operate a Drug-Free Workplace program. Eagle Fire Inc. is an Equal Opportunity Employer.