Solutions Engineer / Forward Deployed EngineerClutch Canada • Mountain View, California, United States
Solutions Engineer / Forward Deployed Engineer
Clutch Canada
- Mountain View, California, United States
- Mountain View, California, United States
Über
What you’ll do
Own technical success for enterprise integrations: take customers from first POC → production rollout → expansion.
Embed with customer engineering teams to integrate detection into their workflows (APIs, batch pipelines, real-time streams, call-center tooling, SIEM/SOC flows, etc.).
Use GenAI tools to accelerate integration work : generate/refine sample code, SDK snippets, configs, runbooks, troubleshooting guides, and customer-facing docs—while validating outputs and protecting sensitive info.
Build repeatable “integration kits”: reference architectures, Helm charts / deployment templates, sample apps, and automated test harnesses.
Debug issues in real environments: logs, networking constraints, certs, proxies, SSO, and on-prem realities.
Partner with product/engineering to turn customer friction into roadmap, and advocate for the highest-leverage fixes.
What we’re looking for
Strong GenAI product fluency (top priority):
you routinely use GenAI tools to move faster across coding + debugging + docs; you know how to verify correctness, avoid hallucinations, and handle sensitive customer data safely.
Mid–Senior+
technical background (software engineer, SRE, solutions engineer, implementation engineer, or similar).
Strong in
Python
and APIs (comfortable writing scripts, small services, and integration glue).
Comfortable with
Linux , containers, and modern deployment patterns;
Kubernetes/on-prem
experience is a big plus.
Customer-facing presence: calm, structured communicator who can earn trust with technical stakeholders.
Entrepreneurial: you can operate with ambiguity and drive outcomes without waiting for perfect requirements.
Bonus
Prior experience shipping enterprise integrations (telco/security/fraud/trust & safety domains are extra relevant).
Experience building developer enablement: docs, reference implementations, workshops.
Interview scorecard (what “great” looks like)
Customer execution:
drives POC → production; structured updates; handles ambiguity
Technical depth:
strong debugging in Linux environments; API + Python competence
Deployment fluency:
containers/K8s/on-prem patterns; understands enterprise constraints
Communication:
clear, proactive, writes strong docs/runbooks, collaborates well
Why Join Us?
Be part of a cutting-edge company that is shaping the future of AI-driven speech technology.
Work with a talented and passionate team dedicated to innovation and excellence.
Enjoy a collaborative and inclusive work environment that fosters creativity and growth.
Contribute to the development of technologies that have a real impact on AI security and the prevention of deepfake misuse.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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