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Systems Engineer Information Technology Raleigh, NCREYNOLDS & REYNOLDS CO • Raleigh, North Carolina, United States
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Systems Engineer Information Technology Raleigh, NC

REYNOLDS & REYNOLDS CO
  • US
    Raleigh, North Carolina, United States
  • US
    Raleigh, North Carolina, United States
Jetzt Bewerben

Über

Proton Technologies, Inc., an affiliate of Reynolds and Reynolds, is seeking a highly skilled Systems Engineer with strong server, hybrid cloud, and networking experience. This role will support both escalated service requests (Level 2‑3) and assist our Cloud Migration and Projects teams with Azure environment work, hybrid domain configurations, and infrastructure deployments. The ideal candidate will confidently navigate Azure AD / Entra ID, Windows Server, Active Directory, networking, and cloud migration workflows in a fast‑paced MSP environment.
Responsibilities
Prioritize, work, and resolve Level 2–3 tickets in the Engineering Ticket Queue
Serve as an escalation point for complex server, cloud, and network‑related issues
Support cloud migration efforts, including Azure AD/Entra ID configurations, hybrid domain join environments, and server‑to‑cloud transitions
Troubleshoot and maintain Windows Server environments, Active Directory, Group Policy, DNS, and related services
Configure, deploy, and troubleshoot firewalls, switches, access points, VPNs, VLANs, and routing
Evaluate customer systems and networks to identify performance bottlenecks and lead remediation efforts
Participate in the planning and deployment of new infrastructure, including servers, cloud resources, and network hardware
Ensure high availability and reliability of client network and system resources
Requirements
Minimum 5 years of industry experience with at least 2 years in an MSP environment
Seasoned in Exchange Management, Server Management, Service Migrations, and Virtual Machines
Strong knowledge of Active Directory, replication, DNS, Group Policy, and IIS services
Proficient with firewall management, routing, security policies, NAT translation, port forwarding, VPN management, VLANs, DNS, DHCP, diagnostics, and logging
Experience with Cisco networking: routing protocols and CLI
Experience managing/setup of Microsoft 365 and GSuite
Familiarity with Microsoft Server products and Microsoft Exchange Server
Comfortable with VoIP applications and AWS deployments
Ability to solve complex problems in a fast‑paced environment and follow through to resolution
Benefits
Medical, dental, vision, life insurance, and a health savings account
401(k) with up to 6% matching
Paid vacation, sick days, and eight paid holidays
Referral bonuses
Professional development and training
Promotion from within
Reynolds and Reynolds is an equal opportunity employer.
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  • Raleigh, North Carolina, United States

Sprachkenntnisse

  • English
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