Restaurant Floor Manager

The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly's full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.

Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees

Documents, investigates, escalates and resolves all employee and guests incidents

Ensures exceptional service standards are consistently met and that activities are carried out effectively

Inspects dining room and storage areas to ensure compliance with health and safety regulations

Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications

Reviews financial information such as sales, inventory and costs to monitor budget

Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.

Performs other duties as required or assigned

Qualifications:

• 2+ years of experiencing leading or managing a front-of-house restaurant team
• Understanding of steps of service
• Outstanding communication, leadership and problem-solving skills
• Bachelor's Degree or Associate's Degree in Restaurant Management or Hospitality preferred
• Knowledge of Italian cuisine and beverage highly preferred

Job Requirements:

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Food Handler's License preferred

Benefits and Perks:

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Compensation: The annual compensation for this position is $65 - 75k per year