Manager, Coverage Assessment and Data AnalyticsPathward, N.A. • Sioux Falls, South Dakota, United States
Manager, Coverage Assessment and Data Analytics
Pathward, N.A.
- Sioux Falls, South Dakota, United States
- Sioux Falls, South Dakota, United States
Über
We are a hybrid, remote‑office company dedicated to growing our talent anywhere! We have onsite locations in: Sioux Falls, SD; Scottsdale, AZ; Louisville, KY; Troy, MI; Franklin, TN; Easton, PA.
At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.
We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.
About the Role The Manager, Monitoring Coverage & Analytics is responsible for assessing and strengthening the effectiveness of Pathward’s Suspicious Activity Monitoring (SAM) program across products, customers, and delivery channels. This role leads coverage assessments, partners closely with Data Analytics and Technology teams on rule tuning and scenario optimization, and ensures transaction monitoring remains risk‑based, defensible, and aligned with regulatory expectations.
The role serves as a key connective function between operations, analytics, and governance, translating risk and investigative insights into sustainable monitoring improvements and clear documentation suitable for regulatory review.
Scope of Responsibility
Owns ongoing monitoring coverage assessments and related documentation
Partners with Data Analytics, Technology, and SAM Operations to optimize rules and scenarios
Supports governance, validation readiness, and exam responses related to monitoring effectiveness
Does not directly manage alert production queues but supports operational teams through analytical and risk coverage expertise
What You Will Do
Lead periodic and ad‑hoc coverage assessments of transaction monitoring rules and scenarios across products (BaaS, payments, cards, tax, deposits, etc.).
Assess alignment between:
Identified financial crime risks and typologies
Existing rules, scenarios, and thresholds
Alert volumes, false positives, and investigative outcomes
Document coverage rationale, gaps, and recommendations in a regulator‑ready format.
Rule Tuning & Analytics Partnership
Partner with Data Analytics and Technology to:
Support rule tuning initiatives, threshold adjustments, and scenario enhancements
Evaluate alert quality, false positive drivers, and risk signal effectiveness
Help translate investigative feedback, SAR trends, and QA results into actionable tuning opportunities.
Ensure changes are risk‑based, well‑documented, tested, and appropriately governed.
Analyze monitoring metrics, including:
Alert volumes and mix
Emerging typologies and recurring issues
Perform root cause analysis on material trends, coverage gaps, or operational issues.
Elevate risks and observations requiring management attention.
Governance & Regulatory Readiness
Support exam, audit, and validation efforts related to monitoring coverage and effectiveness.
Rule purpose and risk linkage
Tuning rationale and outcomes
Contribute to responses to regulatory inquiries related to transaction monitoring design and effectiveness.
Collaboration & Advisory Support
Serve as a subject matter resource to SAM Operations, Program Management, and Assurance.
Participate in new product, partner, or change initiatives to assess monitoring coverage implications.
Support updates to standards, procedures, and training related to monitoring effectiveness.
What You Will Need
Bachelor’s degree required; CAMS or similar certification preferred.
5+ years of experience in BSA/AML, transaction monitoring, financial crimes analytics, or risk management.
Strong understanding of transaction monitoring concepts, typologies, and regulatory expectations.
Experience working with monitoring systems (e.g., Actimize, FCRM) and analytics/data teams.
Demonstrated ability to translate data into clear risk narratives and written documentation.
Strong organizational, analytical, and communication skills.
Measures of Success
Clear, defensible monitoring coverage aligned to risk assessments
Documented and governed tuning activity that improves alert quality
Strong partnership with Analytics, Technology, and Operations
Positive examiner and audit feedback on monitoring effectiveness
Salary range: $72,000 – $120,000
This role is also eligible for an annual performance-based incentive opportunity and a comprehensive benefits package.
Equal Employment Opportunity
race
color
ethnicity
religion
sex
sexual orientation
gender identity
transgender status
pregnancy
national origin
age (age 40 and over)
disability
genetic information
marital status
hair texture or hairstyle
ancestry
service in the uniformed services
protected veteran status
status as a victim of domestic violence
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Sprachkenntnisse
- English
Hinweis für Nutzer
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