Über
Dealership Support Staff
Education
High School
Experience
Less than 1 year
Additional Information
You can also visit our website - https://www.hyundaiofelcajon.com
Description Overview: The Sales BDC Representative manages inbound and outbound customer communications to generate appointments and leads for the sales department. This role plays a vital part in the customer's first impression of the dealership, ensuring prompt and professional follow-up that drives showroom traffic and online engagement.
RESPONSIBILITIES • Manage inbound and outbound customer inquiries via phone, email, and other internet based communication systems • Answer product and service questions received via phone and/or internet • Respond promptly to customer inquiries and follow up on leads to ensure satisfaction • Follow up on leads in a timely fashion • Confirm appointments each day in a timely fashion • Schedule sales appointments and ensure customers have a seamless experience by working in partnership with dealership salespeople • Maintain and update customer records in the CRM system. • Work closely with the sales team to provide accurate information to customers. • Be available to respond to phone and email inquiries in a professional, well-spoken manner • Demonstrate dependability and attention to detail • Display good time management skills by being productive with your time • Display a sense of competitiveness and desire to do well in your role
REQUIREMENTS • Open availability including evenings and weekends. • Clean driving record • Valid California drivers license. • Ability to obtain a sales license from the DMV. • Clean background check.
QUALIFICATIONS • High school diploma or equivalent • Previous experience in a similar role a plus
BENEFITS • Paid time off (PTO) for vacation, personal, and sick days. • Matching contribution to your 401K retirement savings plan. • Employee discount on vehicle purchases, servicing, and parts. • Medical, dental, and vision insurance coverage for you and your eligible dependents. • Life insurance for added peace of mind. • Certified DailyPay partner. • Employee Assistance Program. • Bonus opportunities
Salary Description $40,000-$80,000 annually
Employment Position: Full Time
Salary: $40,000.00 - $80,000.00 Yearly
Salary is not negotiable.
Zip Code: 92021
Sprachkenntnisse
- English
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