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SPECIALTY SALES ASSOCIATE- Uniforms FLEX

NAVY EXCHANGE SERVICE COMMAND (NEXCOM)
  • US
    Jacksonville, Florida, United States
  • US
    Jacksonville, Florida, United States

Über

Job Summary As a Specialty Sales Associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. Through your specialty knowledge you will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.
Duties and Responsibilities
Proactively engage and make a connection with customers.
Ask questions and listen to customers’ needs.
Direct customers to merchandise and inform them about upcoming events, promotions, mobile offers, STAR card.
Provide premier customer service.
Cooperate and build positive inclusive and respectful relationships, taking accountability for your own actions and outcomes.
Use specific knowledge to demonstrate product features and provide comparisons with similar products.
Take upper and lower body measurements when selling clothing or military uniforms to ensure proper fit of tailored articles.
Maintain store appearance.
Cross‑sell products and know the layout of the store.
Make suggestions to customers on latest trends and current promotions based on customers’ individual needs.
Upsell products.
Learn product features and keep up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge specs.
Use a Point‑of‑Sales system to process cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customers.
Complete various forms of paperwork, reports and reconciliation.
Handle special order merchandise requests, including ordering, tracking and providing updates to customers.
Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed; participate in periodic inventories.
Adhere to assigned work schedule and accurately and completely follow through on work assignments. Other duties as assigned.
Qualifications
Product Knowledge – In‑depth technical knowledge of how products work, warranties and ability to compare products by features.
Experience – 1–2 years of retail or relevant work experience required; 6 months of product‑specific experience required.
Communication Skills – Strong interpersonal and communication skills; ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals; ability to effectively communicate with customers, peers and management; ability to communicate on the telephone with proper etiquette.
Mathematical Skills – Basic math functions such as addition, subtraction, multiplication and division; ability to use a calculator and calculate percentages and ratios.
Reasoning Ability – Ability to multi‑task while being attentive to customers and remaining flexible to the needs of the business; ability to work as part of a team and take initiative independent of direct supervision; ability to understand and problem‑solve customer needs.
Physical Demands and Work Environment This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. It may occasionally involve stooping, kneeling, crouching and climbing ladders. Vision requirements include close vision, color vision, depth perception and ability to adjust focus. The role involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work is typically performed indoors but may be assigned outdoors depending on location.
Other Skills Enthusiastic, friendly and energetic with a desire to provide outstanding service.
Work Hours Available to work a variety of hours which may include early mornings, evenings, weekends and holidays.
General Experience 6 months of responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled.
Substitution of Education for Experience Graduation from a full 4‑year or senior high school or possession of a General Education Development (GED) High School Equivalency Certificate may be substituted for the experience requirements.
Primary Location United States – Florida – Jacksonville
Organization Jacksonville
Schedule Flexible (0 – 19.5 hours)
Unposting Date Jun 23, 2026, 11:59:00 PM
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  • Jacksonville, Florida, United States

Sprachkenntnisse

  • English
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