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Inside Sales Manager
Joseph T. Ryerson & Son, Inc
- University Park, Texas, United States
- University Park, Texas, United States
Über
Join our team as a Customer Experience Manager (Inside Sales Manager). In this position you will play a key role in strengthening regional sales operations and enhancing overall process efficiency. You will guide and develop the customer experience team, analyze market trends, support strategic business planning, and collaborate with senior leadership to drive revenue and profitability. This role offers the opportunity to make a meaningful contribution to our growth while ensuring exceptional service to both new and existing customers.
Roles and Responsibilities
Management and development of customer experience team, including hiring, training, goal setting and performance reviews
Maximizes Sales, Gross Margin Dollars, Gross Margin Percentage, Net Profit and Return on Average Capital Employed
Communicates with General Manager on sales trends, developments in the marketplace, competition, and business opportunities
Cultivates business plans, marketing and sales programs and budgets based on developments in the marketplace, sales trends, competition, and business opportunities
Ensures implementation of corporate marketing strategies, plans and programs as related to the branch are being met or exceeded
Assists Sales Representatives in developing new business and maintains close contact with current customer base
Makes recommendations to the General Manager regarding disposition of all discretionary claims
Price book management and assists in major quotations
All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice
Requirements
Bachelor's degree in Sales, Marketing Manufacturing or Engineering required
5-7 years of progressive levels of Sales Experience preferred (Inside/Outside Sales)
Previous management experience
Knowledge of ERP systems is critical, SAP is a plus
Working knowledge of managing large contracts
Highly proficient in Microsoft Excel
Excellent professional written, verbal and interpersonal communication skills required
Proficiency within Microsoft applications (Outlook, Excel, Word) required
Ability to multi-task and prioritize in a rapidly changing environment
Salary Salary: $97,024 - $121,280 annually plus commission. A starting salary higher than $97,024 annually is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.
Benefits
Medical, dental, and vision insurance programs
Flexible spending accounts
401K plans with employer‑matching contributions
Tuition reimbursement
Paid vacation, sick, and holidays
Short‑term and Long‑term disability insurance
Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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