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Quality Assurance CoordinatorVolunteers of America Greater New YorkNew York, New York, United States

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Quality Assurance Coordinator

Volunteers of America Greater New York
  • US
    New York, New York, United States
  • US
    New York, New York, United States

Über

Position Quality Assurance Coordinator
Overview Volunteers of America‑Greater New York (VOA‑Greater New York) is a leading anti‑poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.
Location New York, NY 10001
Minimum Qualifications
Bachelor's degree in a related field
Two years of experience in supervision
Demonstrated ability in written and verbal communication
Other necessary skills include training, audit and evaluation data collection, and incident management skills
Principal Responsibilities
Assist the Program Director in daily operations of quality assurance services provided to agency program teams, including but not limited to internal reviews, monthly reporting, monthly and quarterly committee meetings, and other activities as assigned.
Participate and assist in the development of ongoing staff training, including but not limited to incident report management, case management, and electronic record keeping.
Support the Program Director in maintaining ongoing systems for the collection and evaluation of data and program demographics.
Process incident reports.
Monitor program performance targets, outcomes, and trends.
Support the Program Director in special projects as needed.
Benefits
Medical, Dental, & Vision Coverage
Prescription Coverage
Life Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off,
including a
Paid Birthday Holiday
VOA‑Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.
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  • New York, New York, United States

Sprachkenntnisse

  • English
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