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XX

Business Analyst - ServiceNow

AHEAD USA
  • US
    Columbus, Ohio, United States
  • US
    Columbus, Ohio, United States

Über

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
Responsibilities
Coordinate with stakeholders to gather requirements
Translate business requirements into technical specifications
Assist with client demos, working sessions, and workshops
Maintain documentation and Knowledge articles
Contribute to projects/programs that may address future concepts, products, and technologies
Serve as the single point of contact for all sprint work for the other BA/BPCs on the team
Help to direct more junior members of the team
Assist with managing SDLC related ceremonies
Qualifications
Business process experience on multiple suites and process areas outside of that suite within the ServiceNow platform
Strong functional knowledge of multiple ServiceNow suites in addition to ITSM
Able to discuss business requirements on integrations between ServiceNow and third party tools
Certified System Administrator preferred
Prior development and/or architecture experience strongly preferred
Strong presentation skills
Strong project and situational awareness
Strong communication skills
Strong attention to detail
Strong customer service skills
Self‑starter
Able to travel of at least 25%
Compensation $145,000 - $160,000 a year
Benefits
Medical, Dental, and Vision Insurance
401(k)
Paid company holidays
Paid time off
Paid parental and caregiver leave
Plus more! See benefits for additional details.
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  • Columbus, Ohio, United States

Sprachkenntnisse

  • English
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