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Professional Customer Service & Sales Representative (CSSR)

The Juris Agency
  • US
    Richardson, Texas, United States
  • US
    Richardson, Texas, United States

Über

Job Description Farmers Insurance - My Pham Agency is looking for a talented caring individual to join our team where you'll play an important role in the operation of the agency. In partnership with the agency owner, you'll set strategy and initiate best practices for customer contact and then using your analytical skills, monitor and measure the overall effectiveness of the agency loyalty, initiatives and customer satisfaction efforts with the ultimate goal of continuously strengthening and enhancing customer relationships.
Benefits
Mon-Fri Schedule
Career Growth Opportunities
Hands on Training
Responsibilities
Responsible for working daily alert andcoordinate service emails
Meet new business production goals and objectives
Identify cross-sell opportunities from existing clients
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
Establish client relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfer, claim submissions, and billing clarification
Use a customer-focused, need-based review process to educate customers about insurance options as established.
Requirements
Authorized to work in the United States (Required)
Customer service and inter-personal relationship skills
Working knowledge of basic office equipment, machines, and basic office procedures
Ability to be responsible, dependable, and punctual
Ability to multi-task and work under pressure
Must be licensed in Property and Casualty with the first 30 day
Bilingual in Spanish or Vietnameseis a plus
#J-18808-Ljbffr
  • Richardson, Texas, United States

Sprachkenntnisse

  • English
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