Inside Sales and Service CoordinatorPirtek Fluid Systems Pty Ltd • Goodyear, Arizona, United States
Inside Sales and Service Coordinator
Pirtek Fluid Systems Pty Ltd
- Goodyear, Arizona, United States
- Goodyear, Arizona, United States
Über
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Job Description: Inside Sales & Service Coordinator PIRTEK, the nation’s leading provider for on‑site hydraulic and industrial hose replacement, is hiring for the position of Inside Sales & Service Coordinator.
Position Overview The PIRTEK Inside Sales & Service Coordinator plays a critical role in the day‑to‑day operations of a fast‑paced Service & Supply Center. This position is highly customer‑focused, serving as the primary point of contact for inbound calls, service requests, and walk‑in customers. This role blends inside sales, customer service, and operational coordination, similar to a rental coordinator at a major equipment rental company. The ideal candidate thrives in a dynamic environment, enjoys interacting with customers, and can effectively prioritize and manage multiple service needs in real time.
Key Responsibilities
Serve as the first point of contact for incoming calls, emails, and walk‑in customers
Build relationships with customers, identify needs, and provide solutions in a timely manner
Coordinate and dispatch service technicians based on urgency, location, and job requirements
Prepare and process quotes, work orders, and invoices
Issue and manage purchase orders (POs) with vendors and suppliers
Support inside sales efforts by identifying opportunities to upsell services and products
Assist with inventory management, including tracking stock levels and coordinating replenishment
Ensure accurate entry of customer information, service details, and job documentation
Work closely with technicians and management to ensure smooth job execution and customer satisfaction
Maintain a clean and organized front office and service coordination area
Qualifications
Strong customer service and communication skills (phone and in‑person)
Previous experience in inside sales, dispatching, service coordination, or rental industry preferred
Ability to multitask and prioritize in a fast‑paced environment
Comfortable working with computer systems, order entry, and invoicing platforms
Working knowledge of Microsoft Office (Word, Excel, Outlook)
Strong attention to detail and ability to stay organized under pressure
Team‑oriented mindset with a sense of urgency and accountability
2–3 years of experience in a service‑based or industrial environment is a plus
What Success Looks Like
Customers receive quick, accurate responses and solutions
Service calls are efficiently dispatched and completed
Opportunities to grow sales are identified and acted on
The operation runs smoothly with clear communication between customers, technicians, and the office
Compensation: $18.00 - $25.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Sprachkenntnisse
- English
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