Higher Education Access Partner
Pheaa
- New York, New York, United States
- New York, New York, United States
Über
Public Service Assist key stakeholders in an assigned area with the coordination and delivery of training and programming regarding college access and financial aid. Establish and maintain relationships with financial aid offices at postsecondary institutions to share industry knowledge and assist with training initiatives and problem resolution for State and Federal programs administered by PHEAA on behalf of the Commonwealth and Federal Government. Develop and maintain an effective working relationship with federal and state legislative offices, providing them with updated financial aid information and literature, technical assistance with constituent concerns, and participation at financial aid information sessions and similar events as needed. Maintain up to date knowledge of state and federal regulations, products, and services that govern access and processing of financial aid; participates in internal and external conference calls, webinars, and training initiatives on a regular basis. Collaborate with business units throughout the Agency, in particular State Grant and Special Programs, Legal and Compliance Services, Web Products Management, and other departments within Public Affairs. Conduct financial aid presentations and Free Application for Federal Student Aid (FAFSA) completion sessions (or computer lab settings) with students and/or parents and education on the college application and financial aid process. Conduct training (presentation or computer lab) at school counselor/teacher workshops or other areas as needed, related to the financial aid process, educationplanner.org, mysmartborrowing, or planning, preparing and paying for a higher education. Attend and exhibit at events such as college fairs and career fairs where information and materials are distributed to parents, students and the general public about preparing and paying for a college education. Recommend changes to the type and frequency of outreach services. Research and recommend changes to financial aid educational resources as it relates to the target audience. Keep abreast of competitor products and make recommendations on enhancements to our products. Promote PHEAA's RepayReady suite of products to postsecondary institutions Promote all PA Forward Loan products Operate independently in terms of scheduling all visits, events and activities to be conducted with customers throughout the service area. Comply with the Agency's enterprise security and privacy policies and departmental procedures. Document all completed activities in the SalesLogix database and through bi-weekly reports. Develop and analyze metrics to measure effectiveness of programs, products and services and make recommendations for improvements. Create or contribute to the development of different media to enhance outreach services. Perform any other duties and/or tasks that may be assigned to him/her on an as needed basis.
Required Skills Bachelor's degree and three to five years of experience in school counseling, education environment or public service role or any equivalent combination of experience, training, and/or certification(s). Demonstrates excellent public speaking skills with targeted market audience. Ability to engage, educate and encourage students/parents/guardians to consider higher education in a student's future. Working knowledge of higher education processes (admissions, financial aid, etc.) Solid interpersonal skills with the ability to quickly build rapport with diverse audiences. Experience presenting ideas (written and oral) and new complex concepts to individuals for the first time; to which the subject matter is foreign and complicated. Intermediate knowledge of Microsoft Office and ability to quickly learn new financial aid software. Flexibility to perform work activities on evenings and weekends. Demonstrated ability to relate well and build rapport with a diverse audience from a variety different socioeconomic backgrounds, political environments, and educational institutions. Preferred Qualifications: Working knowledge of regional issues (employment needs, economic environment, educational opportunities, barriers to higher education, etc.); Direct experience with financial aid administration. Required Experience Bachelor's degree and three to five years of experience in school counseling, education environment or public service role or any equivalent combination of experience, training, and/or certification(s). Demonstrates excellent public speaking skills with targeted market audience.
Sprachkenntnisse
- English
Hinweis für Nutzer
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