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Customer Support Supervisor | QA‑Driven Coaching Leader

Cengage Group

Cheyenne, Wyoming, United States

Cheyenne, Wyoming, United States

Über

Cengage Group in Cheyenne, Wyoming is looking for a Supervisor, Customer Support to lead a team ensuring exceptional customer service. The role involves conducting quality assurance audits, providing coaching, and setting standards for service excellence. The ideal candidate will have over 5 years of customer service experience and 1 year of managing teams. This position offers the opportunity to impact customer satisfaction and team performance positively. Join us to help drive innovation in education!
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Cheyenne, Wyoming, United States

Sprachkenntnisse

English

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