Sales Operations CoordinatorBoudreaux's New Drug Store • Lake Charles, Louisiana, United States
Sales Operations Coordinator
Boudreaux's New Drug Store
- Lake Charles, Louisiana, United States
- Lake Charles, Louisiana, United States
Über
Minimum Qualifications
Bachelor’s degree in Business Administration, Marketing, or a related field.
1-3 years of experience in sales operations, sales support, or a related role.
Proficiency with CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
Strong organizational and communication skills.
Ability to analyze data and generate actionable sales reports.
Preferred Qualifications
Experience working in a fast‑paced sales environment.
Familiarity with sales analytics tools and business intelligence software.
Knowledge of sales methodologies and pipeline management.
Project management experience or certification.
Advanced Excel skills including pivot tables and data visualization.
Responsibilities Provider Onboarding
Create new provider accounts.
Send welcome emails and portal login information.
Assist providers with the portal ordering process.
Answer basic questions regarding portal navigation, product offerings, pricing, ordering procedures, and shipping expectations.
Coordinate provider training sessions when needed.
Ensure all required onboarding documentation is completed.
Sales Team Support
Support assigned territory sales representatives with day‑to‑day needs.
Assist with shipment tracking, medication and formulary questions, provider account updates, and new account setup.
Act as the eyes and ears for the assigned sales reps within the pharmacy.
Maintain communication between the pharmacy and field sales team.
Help ensure sales representatives have the tools and information necessary to succeed.
Problem Resolution
Work closely with the Shipping Department to monitor delays and delivery issues.
Coordinate replacement shipments when appropriate.
Partner with the Billing Department regarding credits and redo’s.
Assist with order discrepancies and provider concerns.
Escalate complex issues to management when necessary.
Maintain timely communication with providers throughout the resolution process.
Reporting Sales Support
Run basic reports from the pharmacy platform and CRM systems.
Provide account and sales activity updates to management.
Track provider onboarding progress.
Monitor territory growth and account activity.
Assist with data collection for special projects and business initiatives.
Team Expectations
Maintain a positive and professional attitude.
Respond to provider and sales team requests in a timely manner.
Communicate effectively with all pharmacy departments.
Work collaboratively to solve problems and improve processes.
Become knowledgeable about pharmacy products, services, and policies.
Represent the pharmacy with exceptional customer service and professionalism.
Benefits
PTO
SIMPLE IRA Retirement Plan
Health insurance
Dental and vision insurance
20% discount on all over‑the‑counter products
#J-18808-Ljbffr
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klick auf „Jetzt Bewerben”, um deine Bewerbung direkt auf deren Website einzureichen.