Automotive Service Advisor

At Midas / Speedee Walnut Creek, we are a leader in selling and repairing Brakes, Maintenance, Oil Change, Tires and more. You can think of us as " The one stop shop dealer alternative". Benefits offered:

Paid holidays, 401k, Sick Leave, Employee discounts

Job Description: Help promote the Midas name and services, analyze vehicle service needs, effectively communicate those needs to the customer; and ensure that quality services are performed on the vehicle in a timely yet thorough manner. They also ensure the shop maintains a high professional image. Specific Responsibilities:

• Meet and greet Customers.
• Write estimates, and suggest services to the customer.
• Superior ability to positively relate and communicate with customers, including outstanding telephone skills.
• Some Mathematical skills are necessary for creation of estimates and billing.
• Ability to make fair and honest recommendations to customers of needed repairs and potential problem areas.
• You will check vehicle maintenance records; examining service schedules.
• Write estimates for parts and labor, review suggested services with customers.
• Sell Maintenance, Brakes, Tires, Alignments and more. We are full service shop.
• Build a great rapport and relationship with customers so they continually return for their service needs.
• Oversee work done by tech by reviewing inspection forms and tech notes for suggested services.

We are a destination for Tires, Brakes, Oil Change and all the maintenance and repair. If you have worked at Big o Tires, Wheel Works, Firestone, Pep Boys, Sears Auto, Goodyear or other tire outlet, that is a plus.

Automotive Service Writer Advisor Skills and Qualifications: Estimating, Product Knowledge, Customer Service, Problem Solving

All Candidates:

• High School Diploma or equivalent (preferred)
• Must have Clean and Valid driver's license in good standing

Candidates must have good communication skills and can work well with others and must be Punctual and reliable, Self-Motivated, Focused on Quality, willing and able to work hard and efficiently.

Job Type: Full-time

Experience:

• Service writing: 2 years (Preferred)
• automotive: 1 year (Preferred)
• Sales: 1 year (Preferred)

Management:

• Store Manager
• Assistant Manager

Job Type: Full-time Pay: $35,000.00 - $60,000.00 per year Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Schedule:

• 8 hour shift