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Sales Service Manager
Schneider Electric
- Raleigh, North Carolina, United States
- Raleigh, North Carolina, United States
Über
Service Sales Manager , you will lead, develop, and inspire a high‑performing team of
8 to 10 Outside Sales Representatives
focused on growing our service business across Building Automation, HVAC, Security, and Fire systems. This role is responsible for driving
profitable revenue growth
through service agreements, system retrofits, digital building solutions, and lifecycle upgrades while ensuring long‑term financial health of the service department.
The ideal candidate is a hands‑on sales leader who combines
technical credibility, financial discipline, and people‑first leadership . You will partner closely with service operations, engineering, and executive leadership to position service as a strategic value driver for customers and a predictable, recurring revenue engine for the business.
Team Leadership & Accountability
Directly manage
8–10 Outside Sales Representatives , providing clear expectations, territory alignment, and individual performance targets
Establish and manage activity standards, pipeline discipline, and sales execution rhythms
Hold the team accountable for results through structured coaching, performance reviews, and KPI management
Mentorship, Coaching & Development
Serve as the primary sales coach for the team, focused on developing
consultative and value‑based selling skills
Conduct pipeline reviews, and skill‑building sessions to elevate individual and team performance
Build a strong sales culture focused on professionalism, accountability, and continuous improvement
Sales Strategy & Execution
Develop and execute territory and account strategies targeting
building owners, facility managers, and property management firms
Drive growth in
preventive maintenance (PM) agreements , service contract renewals, system retrofits, and modernization projects
Collaborate with service operations to align sales commitments with execution capabilities
Market Growth & Innovation
Identify and pursue opportunities for
energy efficiency upgrades, building analytics, remote monitoring, and digital service solutions
Stay informed on market trends, customer needs, and emerging smart‑building technologies to maintain competitive positioning
Support the evolution of service offerings to increase differentiation and customer value
Profitability & Financial Ownership
Maintain full ownership of the
service sales pipeline P&L , ensuring pricing integrity and margin discipline
Review and approve estimates and proposals to ensure labor, materials, and overhead margins meet company targets
Drive improvements in departmental profitability, contributing to increased
EBITA performance
Performance Metrics & Reporting
Track, analyze, and report on key performance indicators (KPIs), including:
Proposal volume and average deal size
Service agreement renewal and attachment rates
Use data to identify trends, remove obstacles, and continuously optimize sales performance
Requirements Technical & Industry Expertise
Strong background in
Building Management Systems (BMS), HVAC, Security, and/or Fire systems services
Ability to understand complex technical solutions and translate them into customer‑focused value propositions
Financial & Business Acumen
Deep understanding of
gross margins, job costing, pricing strategy, and lifecycle profitability
Experience managing forecasts, pipelines, and budgets with a disciplined, results‑oriented approach
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Sprachkenntnisse
- English
Hinweis für Nutzer
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