Mobility Solutions Engineer
Stratix Corporation
- Norcross, Georgia, United States
- Norcross, Georgia, United States
Über
Position Summary The Mobility Solutions Engineer (MSE) is responsible for the technical engineering, documentation, implementation, and testing of proposed client mobility solutions in the Stratix portfolio of Managed Mobility Services. The MSE works directly with all technical elements of the proposed mobility solution (i.e., hardware, software, network, security, and enterprise back‑end integration elements) to ensure a scalable, reliable, and durable implementation that produces high quality, consistent results for the client as well as efficient and cost‑effective operations for Stratix.
The MSE is a professional services position and is a billable resource. This is a customer‑facing role, not a technical development position. It requires significant enterprise mobility experience and expertise.
The MSE will provide third‑level support for implemented solutions and continuous improvement initiatives. Additionally, the MSE is expected to present new and novel technical items to existing clients in Quarterly Business Reviews, public‑facing webinars, and presentations to technical vendors and partners.
Responsibilities
Engineer mobility solutions and provide supporting technical documentation in a mobility environment
Consult, develop and document device prototype builds for customer testing and technology pilot support
Facilitate technology meetings with customers and internal staff
Develop and document efficient and accurate mobility staging and service processes
Provide technical guidance and training to Stratix sales and technical staff on mobility devices and services
Maintain a high level of expertise in contemporary mobile technology solutions
Serve as technical liaison to vendors for products and customer support issues
Maintain expertise in multiple technology disciplines by continued technical and product training on Stratix applicable technologies and provide clear communication of relevant information (white papers, presentations, subject‑matter expert assignments, etc.)
Requirements
Bachelor’s Degree in Computer Science, Information Systems Management (or other related technology degree) or equivalent field experience
A minimum of ten (10) years of enterprise Information Technology (IT) experience, including at least five (5) years’ experience in enterprise mobility solutions
Experience with Apple iOS, Google Android and Windows operating systems are required
Expertise with consumer smart phone and tablet mobile computing platforms with a focus on Apple and Samsung
Experience with Unified Endpoint Management (UEM)/Enterprise Mobility Management (EMM)/Mobile Device Management (MDM) platforms in the enterprise (e.g., Workspace One (AirWatch), Jamf, Intune, SOTI MobiControl, etc.)
Ability and willingness to travel up to 25%
Excellent oral and written communication skills; demonstrated capability to produce clear technical documentation is a requirement for the position
Ability to establish and maintain effective working relationships at all levels internally and throughout customer organizations
Extensive knowledge of mobile equipment design and mobile solutions architecture
Working knowledge of wired and wireless (WLAN and WWAN) IP networking are desirable
Self‑motivated with the ability to work with minimal supervision
Ability to complete assignments independently or within a project team
Must be able to visualize and articulate project parameters and scope of work
Strong ability to analyze and resolve problems quickly and efficiently
Ability to meet tight deadlines, work within a stated budget and deliver a quality solution
Desired Qualifications
Deep familiarity or certifications with a Mobile Device Management (MDM) platform in the enterprise (e.g., Workspace One (AirWatch), Jamf, Intune, SOTI MobiControl, etc.)
Mobile device security experience is desirable, or any security certification
Familiar with rugged mobile computing and data terminals; current Zebra and Honeywell product knowledge
Experience with cloud computing platforms and SaaS models
Knowledge of Warehouse Management Systems (WMS) or other point‑of‑transaction data collection and barcoding systems is a plus
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Sprachkenntnisse
- English
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