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UI/UX Designer - 542

DSM-H Consulting

Peoria, Illinois, United States

Peoria, Illinois, United States

Über

As a Warranty Transformation UX/UI Designer, you’ll play a critical role by facilitating, generating, and executing transformational user experiences for the new warranty solution platform. You’ll work closely with dealers and multiple different teams across Client (Product Groups, Industry teams, Global Purchasing, Global Quality, Client Insurance, Treasury, Corporate Accounting, Goodwill, Client IT, Client Digital, and more) to translate user needs and build frictionless experiences that ultimately drive a whole new level of efficiency and simplicity for Client and dealer warranty operations.
Typical Task Breakdown
Analyze and document business requirements or new web features
Provide and facilitate design thinking activities to support digital solutions.
Partner with digital product owners and process owners to capture UX/UI needs
Align deliverables to a user experience strategy that includes a common, unified, end-to-end experience
Create journey maps, user flows, and personas
Integrate the warranty platform UI/UX roadmaps into the overall warranty transformation program
Create wireframes, user flows, visual design assets, and interactive prototypes/high fidelity mockups
Create polished, production‑ready UI designs
Conceptualize and communicate design ideas to stakeholders of all levels
Work Environment 5 days a week in office
Education & Experience Required
Bachelor’s degree in User Experience, Interaction, Graphic, Industrial, New Media or related Design. Open to consider different educational background based on professional experiences
5-7 years experience
Required Technical Skills
Experience with designing digital product experiences
Proficient with Figma, Miro, or other associated design tools
Exceptional design skills and attention to detail
Familiar with design sprints and the agile methodology
Experience in Interaction Architecture, UI/UX design, Customer Experience and/or User Experience and knowledge of UX industry standards, usability, and design trends
Creativity: Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business situations.
Decision Making and Critical Thinking: Knowledge of the decision‑making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Computer Software Industry: Knowledge of computer software industry; ability to understand future products, vendors, technologies, issues, and trends and directions.
Web Software Design: Knowledge of web software design; ability to design, develop, maintain and enhance web‑based or web‑enabled software.
Human‑Centered Design (HCD): Knowledge of Human‑Centered Design model, principle, and concepts; ability to understand the perspective of people who experience a problem, their needs, and provide them with a solution which truly meets their needs effectively.
User Experience Design: Knowledge of user experience design tools, techniques and approaches; ability to design applications that are valued, positively perceived and used by clients.
User Interface Design: Knowledge of user‑centered design principles and human‑computer interaction; ability to design and develop intuitive, visually appealing, and user‑friendly interfaces that meet business goals and user needs.
Web Trends & Directions: Knowledge of web trends; ability to utilize a variety of web information and technical tools to apply web developing trends within the organizational infrastructure.
Soft Skills
Excellent collaborator, team player, and excels at performing with initiative
Demonstrated ability to listen and capture experience needs
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Peoria, Illinois, United States

Sprachkenntnisse

English

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