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Our Sales Wranglers are the hardest working people out there! They’re consistently juggling tasks to ensure they’re giving customers the ultimate level of customer service, while aiming to achieve their sales goals. It takes grit, a passion for customer service, high energy, attention to detail, dedication to maintain expertise in product knowledge, diligence in becoming a master hat shaper and designer, a preference for teamwork, mutual respect and kindness to everyone in the company, and a goal‑oriented outlook. Responsibilities
Training
One full week of initial training: in depth learning within each department, daily hat shaping, learning what it takes to be the best wrangler you can be. 2–4 shadow shifts learning from seasoned veterans and managers. Continuous training: required semi‑annual training refresh projects, training on new products received, review training manuals and product videos, work with managers until 100% knowledgeable about everything in the store. Sales Floor (Daily Tasks)
Cleaning and organizing. Refilling merchandise displays, hat bar supplies, and register supplies. Checking hat wall order. Replenishing the silk spools. Helping with re‑merchandising displays and constantly straightening them. Keeping the store neat and tidy at all times. Using the register computers to check emails daily, responding in a timely manner when appropriate. Working towards achieving semi‑annual sales goals. Customer Service
Greet every customer. Provide each customer with the full Kemo Sabe experience. Operations
Package customer purchases on the day of purchase and follow up to ensure they arrived. Scan every item’s tag when ringing up a sale. Notify the operations team if an item is missing a tag. Help maintain the stockroom organization. Properly fill out all forms. Qualifications
Flexible scheduling and open availability, including evenings, weekends, and holidays. Outstanding customer service skills. Thick skin and a winning, go‑getter attitude. Positive, upbeat personality. Detail‑oriented. Self‑motivated and willing to learn. Ability to be on your feet all day. Ability to stand, walk up and down stairs, bend, reach, twist, and carry items.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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