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Network Administrator - Advanced, Cayce, SC, USIntellibeeCayce, South Carolina, United States
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Network Administrator - Advanced, Cayce, SC, US

Intellibee
  • US
    Cayce, South Carolina, United States
  • US
    Cayce, South Carolina, United States

Über

The network administrators for these openings under the general guidance of the assigned Network Operations Center Manager will coordinate daily/weekly assignments for the deployment, operational support, diagnostics, and troubleshooting of the Agency’s critical enterprise architecture. The network administrators will work with Network, Security, and other IT professional groups and non-IT staff to assist with problem resolution, mitigation of issues, and to provide technical solutions. The network administrator will ensure assignments are completed accurately and on-time, and regularly provide progress, tasks, and deliverables status updates to the assigned project manager.
Specific duties and responsibilities will include but are not limited to the following:
Support enterprise network and identity initiatives including SD-WAN deployment, PKI lifecycle management, and secure authentication services
Monitor, identify, and remediate issues with Agency enterprise network and identity services
Support network connectivity and authentication services on Windows-based systems
Support connectivity and secure access on mobile devices (i.e., Apple devices)
Manage the network and identity infrastructure lifecycle at all stages
Create and maintain network documentation (e.g., diagrams, coverage, and design documentation)
Assist with deployment, configuration, and support of SD-WAN, PKI, and secure authentication solutions
Perform enterprise network deployments, installations, and upgrades
Require comfort working on a ladder; ability to lift 40 lbs.
Perform firmware/software/security/feature upgrades across network and identity platforms
Monitor Agency trouble ticket system and complete assigned network, authentication, and connectivity tickets
Will serve as the Agency’s primary support resource for network and access-related technical issues, troubleshooting and resolving most common/routine problems
Assist Agency staff/contractors in resolving network, authentication, and connectivity-related problems
Coordinate and assist with testing and validation of network and identity solutions
Adhere to State and Agency security and IT policies and standards
Work closely with key stakeholder groups, including Network, Security, and Server Hosting to ensure the appropriate level of engagement and focus is maintained
Assist various IT groups with other tasks as assigned such as with system/network installations and upgrades (i.e. racking equipment)
Create, maintain, and review/improve upon network and identity documentation
Ability to plan, organize, review, and implement associated project milestones to completion
Provides updates to Project Team
Perform other tasks and duties as assigned
Each selected candidate will be utilized for 40 hours per week for the duration of these and other projects and daily work as assigned. Job duties will require frequent site visits to remote office locations throughout the entire state of South Carolina, and the selected incumbent must be flexible to the potential of travel days being occasionally extended beyond normal business hours.
Applicants must demonstrate good oral and written communication skills and be able to provide effective phone, desk-side, and support via email. Applicants must be able effectively communicate technical and project details with IT and non-IT staff and at all levels.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE)
3+ Years of Experience with Enterprise Network Infrastructure and LAN Administration
3+ Years of Experience with Installing, Configuring, and Troubleshooting switches and wireless access points
3+ Years of Experience with SD-WAN, PKI, and secure authentication services
3+ Years of Experience with Troubleshooting network connectivity on Windows and mobile devices
3+ Years of Experience with creating, reading, and maintaining network documentation and diagrams
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE)
Any current/previously held network or related certification by an industry leader such as CompTIA, Cisco, or Microsoft. (Please indicate whether certificate is active or inactive on resume)
Cisco Networking Academy or similar bootcamp/training
ADDITIONAL SKILLS
Ability to perform on-site physical network work, including lifting 40 lbs and working on ladders
Valid driver’s license and ability to travel statewide to remote sites with a State OR Personal Vehicle
Strong verbal and written communication skills with both technical and non-technical staff
Strong interpersonal and customer service skills
REQUIRED EDUCATION Associates Degree in a relevant field of work or high school diploma with equivalent work experience.
Benefits at IntelliBee
Long-Term Stability: Join us on a multi-year opportunities with room to grow.
Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
Future Planning: Enroll in our 401(k) program and invest in your financial security.
GC Assistance: We support immediate Green Card processing, if required.
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  • Cayce, South Carolina, United States

Sprachkenntnisse

  • English
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