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16164 - Business Analyst 5
Smith Johnson Group
- Lansing, Michigan, United States
- Lansing, Michigan, United States
Über
SUMMARY The Business Analyst will partner closely with Product Owners, business stakeholders, project leadership, and delivery teams to support discovery, business process analysis, user acceptance testing (UAT), training readiness, and Azure DevOps (ADO) backlog management activities. This role serves as a bridge between business operations and technical delivery teams to ensure solutions align with business needs and are successfully adopted by end users.
Responsibilities Business Analysis & Process Modeling
Develop process maps, workflow diagrams, and business operating procedures
Identify process improvement opportunities and operational impacts
Identify and document manual processes, workarounds, and exception‑handling procedures
Develop end‑to‑end business and system interaction diagrams
Product Owner Support
Partner with Product Owners to refine and maintain product backlogs
Assist in developing user stories and defining acceptance criteria by gathering, analyzing, and clarifying business requirements
Provide recommendations on requirements traceability and business validation
User Acceptance Testing (UAT)
Coordinate UAT execution activities with business stakeholders
Track test execution, results, defects, and acceptance decisions
Support end-to-end business process testing and release readiness assessments
Assist with documenting UAT evidence and acceptance recommendations
Training & Organizational Readiness
Support training plans and end‑user training materials
Create job aids, quick reference guides, and process documentation
Support stakeholder readiness, communication, and adoption activities
Facilitate training sessions and knowledge transfer activities
Support backlog traceability between requirements, testing, and implementation
Assist with ADO dashboards, reporting, queries, and documentation
Documentation & Governance
Create and maintain project documentation, requirements artifacts, process, training and reference guide documentation
Document business rules, validation rules, and exception processing requirements
Support project compliance with organizational delivery methodologies and governance requirementsMaintain documentation repositories, knowledge bases, and project wikis
QUALIFICATIONS Required Qualifications
8+ years of experience gathering requirements from user
6+ years of experience designing technical and business requirement documentation
4+ years of experience with Agile methodology / SCRUM processes and ceremonies
3+ years of experience maintaining and organizing Epics, Features, User Stories, and Tasks using Azure DevOps backlog management tools (Kanban board, Sprint board, etc.)
Document current-state and future-state business processes
Develop UAT strategies, test scenarios, and business validation plans
Preferred Qualifications
Experience using Azure DevOps for backlog and work item management
Experience supporting Product Owners in Agile delivery environments
Experience developing UAT plans, scenarios, and business validation strategies
Experience creating training plans, training materials, and operational readiness documentation
Experience facilitating business process analysis and workflow modeling utilizing tools like Bizagi
Strong stakeholder facilitation, communication, and documentation skills
Experience with large‑scale government, healthcare, financial, or enterprise system implementations preferred
Experience documenting complex business program area integrations and data flows
This is a contract opportunity with Smith Johnson. As a contractor for Smith Johnson, you are eligible for medical, dental, life, disability. Smith Johnson pays for 70% of your medical and dental and 100% of life and disability. The contract is also eligible for PTO/holiday accrued monthly. You are also eligible for a 3% retirement matching plan. Smith Johnson believes in taking care of our contractors.
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Sprachkenntnisse
- English
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