Retail Mobile Associate Bilingual Spanish
T-Mobile
- Guymon, Oklahoma, United States
- Guymon, Oklahoma, United States
Über
Job Responsibilities
Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
Complete required training to build knowledge of products, services, systems, and processes for effective customer support
Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories
Also responsible for other duties/projects as assigned by business management as needed
Education and Work Experience
High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment. (Preferred)
Knowledge, Skills and Abilities
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)
Competitive drive and proven ability to succeed in a fast‑paced sales environment. (Required)
Effective at balancing customer needs and performance goals. (Required)
At least 18 years of age
Legally authorized to work in the United States
Travel Travel Required (Yes/No): No
DOT Regulated DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Hourly Base Pay: $18.00, plus $5.00 per hour training pay.
Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full‑time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
Benefits At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part‑time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full‑time employees and about 2.5 weeks for new part‑time employees annually - paid parental and family leave, family building benefits, back‑up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short‑ and long‑term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long‑term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.
Equal Opportunity Employer T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Accommodation Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests.
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Sprachkenntnisse
- English
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