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Quality Assurance Analyst – Collections & Speech Analytics

Swc Group

Carrollton, Texas, United States

Carrollton, Texas, United States

Über

Swc Group in Carrollton, Texas, is seeking a Quality Assurance Analyst to enhance productivity and operational efficiency. This role involves monitoring collection calls, auditing account activity, and reporting results to management. Qualified candidates will have a High School Diploma or GED, fluency in English and Spanish, and strong interpersonal and negotiation skills. Proficiency in Microsoft Office Suite is also required. This is an in-office position only, offering a salary range of $17.00 - $19.00 per hour.
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Carrollton, Texas, United States

Sprachkenntnisse

English

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