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Inbound Business Telesales Representative
Spectrum Business
- Syracuse, New York, United States
- Syracuse, New York, United States
Über
Do you excel at understanding business needs and providing solutions that drive business growth? At Spectrum, you’ll engage business customers, respond to inbound and outbound leads, and connect them with Voice, Data and Video solutions designed for their needs. Your expertise directly shapes positive customer experiences and supports Spectrum Business’s expansion.
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $110,000 a year! Enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
How You’ll Make An Impact
Respond efficiently to inbound sales calls and assist customers according to call handling standards
Present tailored sales proposals and promote additional products and services to maximize revenue
Maintain accurate sales and customer records in Spectrum databases
Work with support teams to complete sales and resolve customer issues
Assess service availability and coordinate construction estimates when required
Educate customers on product features, billing and usage
Achieve monthly sales goals through consultative selling
Working Conditions
Operate in a call center environment
Required Qualifications Education
High school diploma or equivalent
Experience
Sales experience in a professional, customer-facing or service environment or experience in sales, customer service, call center, retail, hospitality or other fast-paced settings
Or 2+ years of college education, associate’s degree or equivalent combination of education and experience
Skills
Strong communication, customer service and interpersonal skills
Ability to build rapport, identify needs and recommend solutions
Skilled at multitasking and working efficiently in a fast-paced environment
Sales aptitude or demonstrated ability to influence and upsell
Basic knowledge of communications, technology, video, data and voice products
Comfortable with computers and new systems
Preferred Qualifications Education
Associate’s degree or higher in Business Administration, Sales, Marketing, Communications or related field
Experience
2+ years sales experience with Voice, Data and Video solutions for small or mid-sized businesses
2+ years of call center sales experience in business-to-business or telecommunications
Skills
Ability to discuss Spectrum’s products and competitors’ offerings in detail
Base pay for this position generally is $18.00 to $22.30 per hour. The actual compensation offered will consider skills, qualifications, experience, and location. Certain positions are eligible for additional incentive-based compensation such as bonuses. Commission earnings target starts at $23,400.
Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. All qualified applicants will receive equal consideration for employment.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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