Inside Sales Representative
Winston Water Cooler, Ltd.
- Austin, Texas, United States
- Austin, Texas, United States
Über
We're looking to add an Inside Sales Representative who understands how jobs flow, can support customers at a high level, and contribute to growing the business.
This is a core inside sales role responsible for supporting contractors, managing quotes and orders, and handling project-related documentation such as submittals and O&Ms.
You'll work closely with customers, outside sales, and operations to ensure jobs move forward without delays. This role requires attention to detail, strong communication, and a solid understanding of plumbing supply materials.
This is not just order entry, it's about understanding the job, anticipating needs, and supporting customers at a high level.
Key responsibilities include:
Answering incoming calls and supporting customer inquiries
Preparing and managing quotes, orders, and pricing
Entering and processing orders accurately in Epicor Eclipse
Supporting counter sales as needed during peak times
Creating and managing submittals and O&M documentation
Coordinating with warehouse, purchasing, and sales teams to ensure order accuracy and delivery
Following up on backorders, timelines, and customer needs
Supporting existing customer relationships and contributing to new business opportunities
What we're looking for includes:
35 years of plumbing supply, HVAC, or building materials experience
Strong understanding of how jobs are built and materials are used
Experience with Epicor Eclipse, Excel, and submittal tools (SpecBooks preferred)
Ability to manage multiple priorities in a fast-paced environment
Strong attention to detail and organizational skills
Professional communication and customer service mindset
Familiarity with the Austin market and customer base is a plus
What success looks like includes:
Accurate, timely quotes and order processing
Strong support of customer jobs from quote to delivery
High-quality submittals and documentation
Reliable communication with customers and internal teams
Contribution to customer retention and growth
Why Winston Water Cooler:
Competitive base salary ($60k$85k) + bonus opportunity
Stable, growing presence in the Austin market
Opportunity to work on project-driven business
Team-oriented environment with strong operational support
Long-term growth within the company
If you know the plumbing supply business and want to be part of a team that keeps projects moving, we'd like to talk.
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Sprachkenntnisse
- English
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