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Data Engineer, Decision Intelligence TechnologyAmazon • Washington, Utah, United States
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Data Engineer, Decision Intelligence Technology

Amazon
  • US
    Washington, Utah, United States
  • US
    Washington, Utah, United States
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Über

Job Summary The AWS Kumo team provides technology and trusted expertise that intelligently anticipate and resolve AWS customer needs, helping them adopt, optimize, and operate at scale. Kumo’s products, used by AWS customers and the Support teams that help them, are vital to ensuring exceptional customer experiences on AWS. Our team owns customer‑facing applications like Trusted Advisor, Personal Health Dashboard, AWS Forums, and Support Center and internal tooling such as Case Management, Troubleshooting, and Customer Event Management. We are a highly innovative global organization revolutionizing the way customers engage and seek help from AWS, supporting a strategic advantage for customers adopting AWS and driving direct revenue to the business.
Responsibilities
Develop and improve the current data architecture, data quality, monitoring, and data availability.
Collaborate with Data Scientists to implement advanced analytics algorithms that exploit our rich data sets for statistical analysis, prediction, clustering, and machine learning.
Partner with business analysts across teams to build and verify hypotheses to improve the AWS Support business.
Help continually improve ongoing reporting and analysis processes, simplifying self‑service support for customers.
Keep up to date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data sets of customer experience on AWS.
Basic Qualifications
3+ years of data engineering experience.
Experience with data modeling, warehousing, and building ETL pipelines.
Preferred Qualifications
Experience with AWS technologies such as Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions.
Experience with non‑relational databases or data stores (object storage, document or key‑value stores, graph databases, column‑family databases).
Benefits & Compensation Location: USA, WA, Bellevue
Base salary range: $132,100.00 – $178,800.00 USD annually.
Benefits include health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and optional supplemental life plans), EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave. Amazon also offers sign‑on payments and restricted stock units (RSUs) as part of the total compensation package.
Equal‑Employment‑Opportunity Statement Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or any other legally protected status.
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  • Washington, Utah, United States

Sprachkenntnisse

  • English
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