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Solutions Business Analyst
Stellar Services
- Jersey City, New Jersey, United States
- Jersey City, New Jersey, United States
Über
Responsibilities
Gather intelligence from subject matter experts and administers about needs and future improvements.
Manage change request and define the change implementation with steering committee.
Work with management and in-house development team to develop and release enhanced department intranet.
Work with management and in-house development team to develop new or enhance existing SharePoint team/application sites.
Create business process diagrams, presentations, user guides, reports.
Provide in-person/online user trainings.
Perform quality assurance and code compliance review.
Provide general help desk support as a member of the Apps Support Team.
Qualifications
Must possess a BA/BS degree.
Strong system analysis skills – able to produce concept/scope documents, use case and system requirements documents.
Excellent analytical and conceptual thinking skills.
Excellent oral, written and communication skills.
Proficient in Microsoft Office 365, including Word, PowerPoint, Visio, Excel and Power BI.
Proficient in ECM solutions such as Open Text and SharePoint.
Experienced with support of document management systems.
Working experience with a large public government agency or utility a plus.
Knowledge of DocuSign is highly preferred.
Locations NYC Headquarters 70 W 36th St., 7th FL New York, NY 10018
Atlanta, GA 448 East Paces Ferry Rd, NE Atlanta, GA 30305
San Francisco, CA 1 Sansome Street, Suite 3500, San Francisco, CA, 94104
Certified Minority-Owned Business Enterprise
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Sprachkenntnisse
- English
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