Help Desk Desktop Support

Medasource

Granger, Indiana, United States

Granger, Indiana, United States

Über

NOTE: This is slated to run as a short-term, 2-week assignment with the possibility of extension, and will run Mon. - Fri. for 40 hours per week.
About the Role Our client is seeking
Helpdesk Technicians
to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory.
Key Responsibilities
Provide Tier 1 helpdesk support to end users
Troubleshoot and resolve technical issues efficiently
Assist users with varying levels of technical knowledge and backgrounds
Manage multiple tasks and prioritize effectively in a fast-paced environment
Deliver exceptional customer service to ensure user satisfaction
Qualifications
Previous Helpdesk experience, preferably Tier 1 support
Excellent customer service and communication skills
Strong troubleshooting and problem-solving abilities
Ability to multitask and work independently
Experience in the healthcare industry is a major plus
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Granger, Indiana, United States

Sprachkenntnisse

English

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