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EVP, Knowledge - Industry Insight & Content
TM Forum
- London, England, United Kingdom
- London, England, United Kingdom
Über
Who we are: TM Forum is a global membership alliance of 800+ organizations across the connectivity ecosystem. Members include the top 10 Communication Service Providers (CSPs), top three hyperscalers, leading Network Equipment Providers (NEP’s), and a wide range of vendors, consultancies, and system integrators.
Role Purpose To ensure TM Forum creates and scales high-value knowledge that enables members to understand, prioritise, and execute industry transformation.
The EVP Knowledge defines and sustains a clear, current, and evidence-based industry point of view, structuring knowledge around Industry Missions and emerging topics. The role connects research, innovation, and member experience into coherent, actionable insight that drives real change.
Key Accountabilities
Industry Point of View & Priorities
Own TM Forum’s industry point of view across strategic topics
Partner with Mission Leaders to ensure perspectives are evidence-based and current
Define and prioritise knowledge themes aligned to Missions and future trends
Mission-Led Knowledge Architecture
Lead a clear, Mission-based knowledge structure
Align all assets (research, insights, case studies, Catalyst outputs, event content) to key priorities
Reduce fragmentation and improve accessibility and relevance
Knowledge & ODA Enablement
Curate and contextualise knowledge that supports understanding and adoption of ODA
Translate complex outputs into clear, practical insight and impact narratives
Research, Editorial & Governance
Own the research agenda and editorial standards
Ensure all knowledge is credible, consistent, and high quality
Approve content themes and knowledge structure
Event Content Leadership
Own content strategy across all events (digital and in-person)
Ensure programmes deliver insight, peer learning, and real-world application
Integration Across Missions & Innovation
Connect outputs from Missions, Cocreate, research, and Catalyst activity
Turn diverse inputs into clear, actionable narratives
Partnership with Marketing
Provide the substance and credibility of TM Forum’s point of view
Partner with Marketing to amplify reach, relevance, and impact
Skills & Experience The ideal candidate is a senior, credible industry leader with strong judgement and a passion for creating sustained member value through knowledge and insight, rather than through personal authorship or delivery ownership.
They are comfortable operating in complex, multistakeholder environments, where clarity, coherence, and prioritisation matter more than formal control.
Their experience:
Proven experience curating and distilling a clear point of view across complex subject areas, working collaboratively rather than in a silo
Strong ability to translate fragmented inputs (research, member perspectives, innovation activity, delivery experience) into focus and clarity
A clear member value mindset, understanding that knowledge only matters when it helps members understand, decide, and act
Credibility working with senior peers (Mission Leaders, Product, Marketing) and the confidence to challenge constructively
Experience leading knowledge, insight, research, analyst, or content capabilities at scale, including conference content and insight teams
Success Measures
A set of clear, trusted, Mission‑led topical points of view that is current, coherent, and actively used by Mission Leaders, Marketing, and Product teams to guide priorities and engagement.
Events (digital and in‑person) that attract the right audiences and deliver strong experiences, evidenced by attendance from Mission target personas, positive audience and speaker feedback (e.g. NPS), and stages that attract the best content in the industry.
Insight products that are commercially sustainable, with research, benchmarking, and insight assets forming a self‑funding portfolio aligned to priorities agreed with the Commercial Director.
Knowledge that informs action and change, with clear evidence that insights, case studies, and learning influence Mission focus, Cocreate activity, and member decision‑making.
Member engagement driven by relevance and usefulness, reflected in positive sentiment and sustained consumption of knowledge because members find it valuable, not simply because it is promoted.
Greater organisational focus and coherence, with reduced duplication across knowledge, events, and insight activity, and strong alignment between Knowledge, Missions, Marketing, Commercial, and Product teams.
Diversity & Inclusion at TM Forum At TM Forum, we’re building a workplace where everyone can belong, feel respected, supported and able to do their best work. We welcome talent from all walks of life to join our global community, which is made stronger by the different perspectives, backgrounds and experiences each person brings. We hire based on skills, potential and values, never on assumptions about who someone is or where they come from. We actively work to ensure our recruitment and people practices are fair, inclusive and free from bias.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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