Junior Systems Administrator
Magen David Yeshivah
- New York, New York, United States
- New York, New York, United States
Über
This is a full-time, year-round position (including summers) requiring on-site presence five days per week.
Responsibilities: User support
Serve as the first point of contact for technology issues, troubleshooting and resolving or escalating as required
Communicate effectively with students, faculty, and administrators
Support users both in person and via remote desktop tools
Device & hardware lifecycle
Image, deploy, and configure new staff and student devices, including office and classroom computers
Set up computer hardware and peripherals while maintaining tidy cable management standards
Install, configure, back up, restore, and migrate computers, data, and applications
Diagnose and resolve hardware, software, and application issues through thorough, systematic investigation
Handle device repairs and/or arrange shipments to warranty repair facilities
Configure and troubleshoot printers and copiers on the print server; manage print queues
Maintain accurate inventory in the asset tracking system
Identity & endpoint management
Manage the full user lifecycle across Active Directory, Google Admin Console, and an in-house database, including creation and maintenance of email groups
Manage devices, policies, and software across platforms via Microsoft Intune (Windows), Jamf Pro (macOS), and Google Endpoint Management (ChromeOS)
Administer Group Policy for Windows devices
Media & A/V
Set up and operate A/V for media presentations and livestream events, including camera equipment and livestream software (e.g., OBS); occasional after-hours work is required throughout the year
Edit livestream footage using video editing software, including cutting, splicing, and audio adjustment
Documentation
Log support activities and resolutions in the ticketing system
Contribute clear, well-organized documentation to the internal knowledge base
Qualifications
Bachelor’s degree or equivalent experience and certifications
2 to 4 years of relevant experience in an IT support field
Experience with Windows, macOS, and ChromeOS operating systems
Comfort working in command line environments
Ability to write basic PowerShell or shell scripts
Basic network troubleshooting experience
Experience with photography, videography, video editing, and A/V equipment (cameras, microphones, projectors)
A passion and curiosity for problem-solving and learning, and a desire to maintain current and up-to-date knowledge in a wide variety of hardware, software, services, and operating systems
Customer-service orientation and ability to work with staff at all levels of the organization
Strong written and verbal communication skills
Ability to prioritize and resolve problems quickly in a fast-paced environment
Ability to lift up to 40 lbs and navigate multiple flights of stairs
Preferred: 3D printer (filament) maintenance and management experience
Position Details
This position reports to the Director of Information Technology.
We are an Equal Employment Opportunity employer offering:
A competitive salary will be based on education and experience
Comprehensive benefits package
A 403(b) retirement plan with a 5% company match
Tuition Reimbursement
School paid lunch.
Continuous school-wide Professional Development
Now is an exciting time to join us!
About the School: Established in 1946, the mission of Magen David Yeshivah is to ensure and globally support the continuity of Sephardic communities through education. Its vision is to develop a new, globally recognized center of excellence that prepares students to excel academically, graduate college as well as professional graduate schools, and apply their unique talents in the world to create economically independent and personally fulfilling lives
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Sprachkenntnisse
- English
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