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Administrator - TPL Sales & Operations Team
Glovisusa
- Duluth, Minnesota, United States
- Duluth, Minnesota, United States
Über
Job Description Posted Tuesday, June 16, 2026 at 10:00 AM
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America strives to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customer's needs using the latest information systems and advanced technologies.
Summary The TPL Sales and Operations Team Administrator is responsible for leading the Sales Operations function within the TPL (Third-Party Logistics) business unit. This role ensures alignment between Sales, Operations, Finance, and Corporate teams to drive revenue growth, margin control, and operational stability. The Supervisor oversees contract management, pricing control, settlement governance, and KPI performance while supporting strategic key accounts.
Responsibilities
Sales & Revenue Governance
Support Sales team in RFQ/RFP response, pricing validation, and margin structure review
Validate AR/AP structure, GP% targets, and cost assumptions before submission
Monitor monthly revenue, cost, and gross profit performance by account
Identify risk accounts and propose corrective action plans
Contract & Compliance Management
Review customer contracts, simplified contracts, and internal approval processes (Red Folder, etc.)
Ensure pricing and scope alignment between Sales agreement and operational execution
Maintain contract database and renewal schedule control
Key Account Operational Oversight
Ensure compliance with internal accounting and audit standards
Process Optimization & System Alignment
Standardize Sales-to-Operation handover process
Improve SOP for pricing approval, cost updates, and exception handling
Collaborate with IT/System team for S-ERP, LOTS, or related tools improvement
Team Leadership
Supervise Sales Ops team members (work allocation, KPI, coaching)
Develop performance metrics and conduct regular evaluations
Oversight of high-volume / high-risk accounts
Oversee high-volume / high-risk accounts to ensure service stability
Coordinate issue resolution across Operations, W&D, and Finance
Escalate critical risks to management with structured reporting
Settlement & Financial Control
Monitor billing accuracy and settlement cycle time
Oversee dispute management and credit exposure
Support training and onboarding of new hires
Compensation Range $65,000 - $75,000 per year (Subject to Compensation Study Upon Candidate Selection)
Benefits of working at GLOVIS America Inc.
Medical Insurance
Vision Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short and Long Term Disability
Paid Vacation, Holidays, and Sick leave
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement
401(k) with Generous Matching
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
Discretionary Bonuses
Tuition Reimbursement
*Benefits may vary by location. All benefits pursuant to Company policy
Skills & Qualifications
Excellent written and verbal communication skills
Intermediate-level of MS Excel
Problem-solving and critical thinking ability
Detail oriented
Experience with MS Word, MS Outlook, and MS PowerPoint
Self-starter that can operate under minimal supervision
Education & Experience
High School Diploma/G.E.D
Bachelor's Degree (Preferred)
4 Years of Direct Experience in Freight Forwarding, Logistics, Supply Chain Management, Customer Service
5 - 7 Years of Direct Experience in Freight Forwarding, Logistics, Supply Chain Management (Preferred)
Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.
Physical Requirements
Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Stand/walk
Carry/lift a maximum of 15 pounds
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Typical office environment with low-level noise exposure
The position is located in the Duluth, GA Office
Communication with employees and field partners will be primarily conducted via phone and email
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.
Glovis America - 3235 Satellite Blvd, 3235 Satellite Blvd, Duluth, Georgia, United States of America
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Sprachkenntnisse
- English
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