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RESTAURANT ASSISTANT MANAGER
Jack In The Box
- Wailuku, Hawaii, United States
- Wailuku, Hawaii, United States
Über
Assistant Manager
We offer:
Hourly wage - $18-$21.
Employee meal discount - 100% up to $10 during the shift.
Medical, Dental, Vision, 401K for eligible employees.
Paid holiday - Christmas Day, Thanksgiving Day, July 4th.
Position Summary: Responsible for managing restaurant operations in conjunction with or in the absence of the Restaurant Manager. Also responsible for training and leading team members in consistently delivering a "WOW" guest experience by consistently providing quality food, excellent service, and a clean restaurant environment for JIB guests.
Key Duties/Responsibilities:
- Constantly sets the example by maintaining visibility and interacting with guests.
- Models a "guest comes first" attitude; has a genuine smile and displays a friendly and positive spirit; appreciates guests and makes them feel welcome; is always polite and courteous.
- Ensures all orders' timeliness, quality, and accuracy; conveys a sense of urgency.
- Responds to guest concerns and complaints promptly and professionally and ensures positive resolution.
- Interacts effectively with diverse groups of people and does not have or display any biases.
- Displays a strong commitment to the restaurant team by helping to create a restaurant environment that is friendly, fun, clean, and safe.
- Treats all employees with care and respect.
- Motivates and inspires employees to achieve high performance while adhering to Company procedures.
- Provides feedback and recognition. Willingly accepts feedback from management.
- Actively listens and communicates timely, clearly, and accurately with the management team and team members.
- Remains calm when challenged or placed under pressure.
- Values effective job performance and ensures restaurant team receives recognition and expression of gratitude.
- Recruits, selects, trains, develops, and evaluates restaurant employees.
- Monitors staffing levels to ensure sufficient development and talent.
- Ensures systems for training employees on workstations are fully implemented and adhered to.
- Identifies and develops internal candidates for management and Team Leader positions.
- Recognizes and rewards employees appropriately.
- Maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures.
- Partners with Restaurant Manager in using management information tools to analyze restaurant operational and financial performance each period.
- Develops and executes action plans to increase restaurant sales and profitability.
- Monitors costs and ensures adherence to budgets and restaurant goals.
Qualifications:
- High School Diploma/Equivalency preferred.
- Excellent interpersonal skills.
- At least 18 years old.
- Ability to perform and understand basic math concepts.
- Proven analytical skills.
- Good organization and planning skills.
- Must be able to work 45 hours per week depending upon the needs of the business.
- Must be available to work any day and anytime, especially on the busiest days, including weekends and holidays.
Sprachkenntnisse
- English
Hinweis für Nutzer
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