Director

Chick-fil-A Northlake Boulevard | West Palm Beach, FL

Are you a high-capacity leader who thrives in a fast-paced, people-focused environment? Do you enjoy building strong teams, developing leaders, and creating an exceptional guest experience every day?

Chick-fil-A Northlake Boulevard is seeking a Director of Operations to partner closely with Owner/Operator Neil Hannon, a passionate leader with over 20 years of Chick-fil-A experience. In this role, you will have significant impact on the business by rotating through key operational areas, leading a large team, and gaining hands-on experience in both day-to-day operations and long-term strategy within a growing, hospitality-driven restaurant.

• Rotate through different business functions for a comprehensive understanding.
• Lead and mentor a diverse team of 100+ members.
• Drive customer service excellence and satisfaction.
• Streamline processes for operational efficiency.

Competencies/Skills/Education/Experience Needed

• Bachelor's Degree in Business Management or Hospitality/Restaurant.
• 4+ years of leadership experience.
• High emotional intelligence and self-awareness.
• Strong communicator with a growth mindset.

Day in the Life/Schedule

• Monday-Saturday PM availability | 50 hours/week. | 5 work days
• Engage in leadership responsibilities and business operations.
• Lead a multi-million dollar business with 100+ team members.
• Create relationships and moments with our guest.

Benefits/Vacation

• 2 weeks Paid Time Off (PTO).
• Employer contributes to health insurance.
• Closed Thanksgiving & Christmas Day.

Location: West Palm Beach, Florida