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Quality Assurance CNS

Comfort Keepers
  • US
    Scarborough, Maine, United States
  • US
    Scarborough, Maine, United States

Über

Quality Assurance Caregiver / CNA Comfort Keepers is an award‑winning leader in in‑home senior care, dedicated to helping seniors and adults live safely and independently at home. Our Scarborough, Maine office is growing rapidly, and we are seeking a compassionate, experienced Quality Assurance Caregiver/CNA to join our team. This unique role combines hands‑on caregiving with caregiver mentorship, training, and quality assurance responsibilities.
Benefits
Competitive pay: $25–$27/hour
Health, dental, and vision insurance
401(k) with company match
Paid time off + paid holidays
Mileage reimbursement
Flexible scheduling
Supportive team environment
Beautiful office setting
Birthday off with pay!
Position Overview This role is approximately:
50‑75% direct caregiving/backup shift coverage
25‑50% caregiver training, mentoring, and quality assurance
You will support clients in their homes while also helping onboard and mentor new caregivers to ensure excellent care standards.
Caregiver/CNA Responsibilities
Provide high‑quality in‑home care services, including:
Personal care assistance
Bathing, dressing, grooming, and hygiene support
Companionship and emotional support
Meal preparation
Medication reminders
Mobility and transfer assistance
Activities of daily living (ADLs)
Light housekeeping
Shift coverage hours may vary between mornings and early evenings.
Quality Assurance & Mentorship Responsibilities
Train and onboard new caregivers
Accompany new caregivers on first client shifts
Conduct caregiver quality assurance visits
Reassess client care needs
Provide caregiver coaching and mentorship
Communicate effectively with clients, caregivers, office staff, and leadership
Travel locally throughout York and Cumberland counties
Maintain accurate documentation and follow company procedures
This position reports directly to the Director of Operations.
Qualifications Required:
CNA certification (lapsed CNA will be considered with relevant years of experience)
Minimum 2 years of caregiving or home care experience
Demonstrated leadership, mentoring, or training experience
Valid driver's license and reliable transportation
Auto insurance
Strong communication and organizational skills
Professional, dependable, and detail‑oriented
Preferred:
3+ years of home health or personal care experience
Microsoft Office experience
Important: Resume should clearly demonstrate leadership, mentoring, or training experience.
Schedule
Full‑time
Monday‑Friday
Occasional weekend shifts required
Day and early evening availability needed
On‑call flexibility preferred
Work Location
Client homes throughout York & Cumberland Counties
Scarborough office
In‑person position
Apply Today Join a company that values compassion, teamwork, and quality care. If you are an experienced CNA or caregiver looking to grow into a leadership and mentorship role, we encourage you to apply today!
Must have ability to pass a Background Check.
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  • Scarborough, Maine, United States

Sprachkenntnisse

  • English
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