Systems Administrator II
Serco
- Millington, Tennessee, United States
- Millington, Tennessee, United States
Über
Responsibilities
Administer and maintain Windows and/or Linux environments.
Support enterprise infrastructure including compute, storage, virtualization, and cloud resources.
Support hybrid infrastructure environments including AWS and on‑premises systems.
Perform system installations, upgrades, patching, and lifecycle management.
Monitor system health, performance, and capacity.
Troubleshoot server, operating system, and infrastructure‑related issues.
Support AWS infrastructure and cloud‑native services.
Assist with automation using Infrastructure as Code tools such as Terraform.
Automate operational tasks using PowerShell, Bash, Python, or similar scripting languages.
Implement and maintain system hardening standards and security baselines.
Support vulnerability remediation and patch compliance activities.
Participate in incident, problem, and change management processes.
Maintain technical documentation, diagrams, and standard operating procedures.
Collaborate with networking, cybersecurity, development, and DevOps teams.
Participate in on‑call rotation and after‑hours maintenance activities as required.
Required Qualifications
Bachelor’s degree in Information Technology, Computer Science, or related field; or equivalent professional experience.
3–6 years of experience in systems administration or infrastructure operations.
Experience administering Windows Server and/or Linux systems.
Experience with virtualization platforms such as VMware or Hyper‑V.
Experience supporting AWS cloud services.
Experience with Active Directory, DNS, DHCP, Group Policy, and identity management.
Strong troubleshooting and analytical skills.
Strong written and verbal communication skills.
Ability to participate in an on‑call rotation.
Ability to work occasional evening or weekend maintenance activities.
Ability to support production operational environments with high availability requirements.
Additional Desired Qualifications
Experience supporting DevOps or Agile environments.
Experience with container technologies such as Docker or Kubernetes.
Experience with CI/CD tooling and automation pipelines.
Understanding of networking fundamentals including TCP/IP, routing, VPNs, and firewalls.
Familiarity with Jira and Jira Service Management.
Experience with enterprise monitoring platforms such as Splunk, OpenSearch, Grafana, or CloudWatch.
Experience with enterprise backup and recovery solutions.
Experience with scripting or automation tools such as PowerShell, Bash, or Python.
Experience with Terraform or other Infrastructure as Code tools.
Understanding of cybersecurity best practices and compliance frameworks.
Relevant AWS, Microsoft, VMware, Red Hat, or Security certifications.
Pay Transparency & Benefits Our Total Rewards package includes competitive pay, performance‑based incentives, and benefits that promote well‑being and work‑life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time‑off programs that support work‑life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to the scope of the role, relevant experience, job‑related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long‑term incentive opportunities.
Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan that includes employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Employee Assistance Plan
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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Sprachkenntnisse
- English
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