Quality Assurance AnalystLiberty Behavioral & Community Services, Inc. • Sugar Grove, Illinois, United States
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Quality Assurance Analyst
Liberty Behavioral & Community Services, Inc.
- Sugar Grove, Illinois, United States
- Sugar Grove, Illinois, United States
Über
In this role, you will assist in monitoring compliance, evaluating service quality, analyzing data, and supporting continuous improvement efforts across all departments. The ideal candidate is highly organized, knowledgeable about regulatory standards, and passionate about improving service delivery in behavioral health and developmental disability programs.
Key Responsibilities Quality Assurance Monitoring
Assist in implementing quality assurance policies, procedures, and performance standards
Conduct routine audits of documentation, service delivery, and operational practices
Monitor compliance with state and federal regulations, including DDS, TJC, CARF, and other oversight bodies
Identify areas of non‑compliance and support corrective action planning with relevant departments
Data Analysis & Reporting
Collect, review, and analyze data related to service outcomes, client satisfaction, and program performance
Prepare clear and accurate reports summarizing audit findings, trends, and quality metrics
Track progress on corrective actions and quality improvement initiatives
Compliance Support
Maintain up‑to‑date knowledge of regulatory requirements and assist in ensuring organizational adherence
Support internal teams during licensing reviews, audits, and accreditation processes
Help ensure staff are informed of relevant compliance updates and procedural changes
Training & Quality Improvement
Assist in developing training materials related to quality standards, documentation, and compliance
Support staff education on best practices in service delivery and regulatory expectations
Promote a culture of accountability, accuracy, and continuous improvement
Collaboration & Communication
Work closely with clinical, administrative, and operational teams to support quality assurance goals
Communicate audit results, quality concerns, and improvement recommendations in a clear and professional manner
Participate in quality improvement meetings and cross‑departmental initiatives
Client & Stakeholder Engagement
Assist in gathering client and family feedback to support program evaluation
Help ensure client concerns related to service quality are documented and addressed appropriately
Qualifications
Bachelor’s degree in healthcare administration, psychology, social services, quality assurance, or a related field (master’s preferred but not required)
Knowledge of regulatory and accreditation standards such as DDS, TJC, CARF, or similar bodies
Minimum 2–3 years of experience in quality assurance, compliance, auditing, or related work in behavioral health, SUD or developmental disability services.
Strong analytical skills with experience in data review, reporting, and interpreting quality metrics
Excellent written and verbal communication skills
High attention to detail and strong organizational abilities
Proficiency with electronic health records (EHR) and quality management systems
Ability to work independently and collaboratively in a fast‑paced environment.
Full Time Employees are eligible for:
401(k)
Dental insurance
Health insurance
Life insurance
Vision insurance
Salary: $55,000.00- $65,000.00/Yearly.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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