Field Applications Engineer

Summer Robotics

Campbell, California, United States

Campbell, California, United States

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About the Role As a Field Applications Engineer, you will serve as the critical link between our R&D team and customer production environments. You will deploy our systems at manufacturing sites, tune them for real‑world conditions, and provide technical support when issues arise. This role requires strong troubleshooting skills, direct customer engagement, and the ability to work independently in fast‑paced environments.
Responsibilities
Install and validate our vision hardware/software at customer manufacturing sites
Ensure reliable system operation on embedded platforms such as NVIDIA Jetson
Diagnose, resolve technical issues remotely and on‑site using logs, testing, and screen sharing
Guide customers through configuration changes and verify successful implementations
Document solutions and maintain an internal knowledge base of common issues and fixes
Collaborate with engineering by submitting bug reports, translating customer challenges, and validating fixes
Build, maintain internal test stations to validate features, configurations, and system updates
Run experiments to evaluate system performance across parts, materials, and production conditions
Develop robotics applications, automation workflows, and data tools for robot setup, monitoring, calibration, tool paths, and AI workflows
Maintain lab test systems to validate features, evaluate performance, and support demos and pre‑release testing
Minimum Qualifications
BS in engineering, Computer Science, or a related field
5+ years of hands‑on experience working with complex technical systems (automation, robotics, instrumentation, or similar)
Proficiency with Linux and strong troubleshooting skills, with the ability to work independently and clearly communicate technical concepts to customers and internal teams
On‑site in our Campbell facility
20–30% travel for installations across the U.S., Europe, Korea, and Japan, with ongoing remote customer support
Value Added Skills
Experience with robot programming (Fanuc, Kuka, UR, ABB, Omron)
Familiarity/experience with calibration, metrology and CAD for designing fixtures or mounts
Industrial automation experience, including 3D sensing, point clouds, computer vision, or embedded/ARM systems
Python application development and experience in customer‑facing technical roles (field service, applications engineering, or technical support)
Proficiency in French, German, Korean, or Japanese
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Campbell, California, United States

Sprachkenntnisse

English

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