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Network Engineer
Symmetry IT
- New York, New York, United States
- New York, New York, United States
Über
Job Description We are seeking a skilled and motivated Network Engineer to serve as the dedicated, onsite technology resource at a prestigious high-end private club in the New York metropolitan area. Placed by us as a managed services deployment, this individual will operate as the client’s primary IT presence, responsible for the daily health, performance, and advancement of all technology infrastructure on property. This is not a traditional helpdesk role. The ideal candidate is a technically proficient engineer who understands the intersection of hospitality operations and enterprise IT, possesses hands‑on network and VoIP experience, and can independently lead development projects that enrich the feature set of platforms integrated into the club’s environment. The candidate will interface directly with club management, booking teams, and operational staff while maintaining alignment with our service delivery standards.
Key Responsibilities Infrastructure Operations & Daily Support
Serve as the onsite IT point of contact, providing day-to-day support of all club technology infrastructure
Maintain, monitor, and troubleshoot LAN/WAN networks, switching, routing, and wireless systems
Manage and support VoIP telephony platforms, including call routing, auto‑attendants, call queues, and device provisioning
Administer and support Microsoft 365 environments including Exchange Online, Teams, SharePoint, and OneDrive
Perform regular health checks, patching cycles, firmware updates, and infrastructure audits
Respond to and resolve IT support requests generated by bookings, events, and daily club operations
Maintain documentation for network topology, device inventory, configurations, and change logs
Bookings & Operational IT Support
Support IT requirements tied to the club’s booking and reservations systems, ensuring seamless technology integration with event operations
Coordinate with front‑of‑house, food & beverage, and events teams to fulfill technology requests in support of member experiences
Troubleshoot and resolve connectivity, A/V, telephony, and device issues during live events and daily operations
Provide onboarding and basic training for staff on technology platforms and new tools as deployed
Development Projects & Systems Integration
Lead and execute development initiatives aimed at expanding the feature richness of platforms currently in use at the property
Identify opportunities to automate processes, improve workflows, and integrate disparate systems for operational efficiency
Develop and maintain lightweight scripts or automation tools (Python, PowerShell, or similar) to support infrastructure management and operational tasks
Collaborate with engineering team and third‑party vendors to scope, plan, and deliver integration projects
Manage vendor relationships for hosted platforms, telecom providers, and system integrators relevant to the client environment
Security & Compliance
Maintain a secure network posture through firewall management, VLAN segmentation, and policy enforcement
Monitor and respond to security alerts; support incident response protocols in coordination with our cybersecurity framework
Ensure that all systems align with PCI‑DSS and applicable data security standards relevant to hospitality environments
Qualifications Technical Skills
Proficient in network design, administration, and troubleshooting: TCP/IP, VLANs, routing protocols (OSPF/BGP), switching, and firewall management
Solid working knowledge of VoIP platforms — SIP trunking, hosted PBX, and call management systems (e.g., Cisco, Mitel, 3CX, or equivalent)
Strong command of Microsoft 365 administration: Exchange Online, Teams, SharePoint, Intune, and Azure AD/Entra ID
Hands‑on experience with enterprise wireless systems (Cisco Meraki, Aruba, Ruckus, or equivalent)
Coding or scripting proficiency in at least one language: Python, PowerShell, JavaScript, or Bash — for automation, API integrations, and development projects
Familiarity with hospitality‑centric platforms and vendor integrations (PMS, POS, booking systems, A/V, BMS, or access control) is a strong plus
Experience with system integration methodologies, API management, and platform interoperability
Soft Skills & Attributes
Polished, professional demeanor appropriate for a high‑end, member‑facing club environment
Strong interpersonal and communication skills — able to translate technical concepts for non‑technical stakeholders
Self‑directed and organized; capable of managing multiple priorities with minimal supervision
Collaborative team player who works effectively within TAUTO’s remote engineering and support structure
Proactive problem‑solver with a continuous improvement mindset
Preferred Qualifications & Certifications Certifications Technical Exposure
CompTIA Network+ or Security+
Cisco CCNA or CCNP
Microsoft MS‑700, MS‑102, or AZ‑104
CWNA / Wireless certifications
Hospitality PMS / booking platform integrations
A/V system support (Crestron, Extron, Shure)
SD‑WAN platforms (Meraki, VeloCloud)
ServiceNow, ConnectWise, or similar ITSM tools
Additional Information Position Title Network Engineer — Onsite Deployment
Employment Type Full‑Time | W2 Employment.
Work Location Onsite — High‑End Private Club, New York Metro Area
Schedule Monday – Friday; on‑call availability as required by client operations
Compensation Competitive salary commensurate with experience
Benefits Health; PTO; 401L Matching Plan, professional development support
Reporting Structure Reports to Service Delivery Management with daily client‑side coordination
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Sprachkenntnisse
- English
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