User Profile Management Systems Administrator - TS/SCI with PolygraphGeneral Dynamics Information Technology • Annapolis, Maryland, United States
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User Profile Management Systems Administrator - TS/SCI with Polygraph
General Dynamics Information Technology
- Annapolis, Maryland, United States
- Annapolis, Maryland, United States
Über
Key Responsibilities
Administer, operate, and maintain enterprise user profile management platforms, ensuring stable, consistent, and secure user profile delivery across physical and virtual endpoints
Monitor system health, logon times, storage usage, replication, and overall profile performance, resolving issues that impact user productivity and system responsiveness
Support profile migrations, transfers, and updates across networks, domains, and environments, ensuring data integrity and alignment with approved configuration standards
Troubleshoot complex profile‑related issues including corruption, sync failures, policy conflicts, authentication dependencies, and domain placement errors
Implement configuration updates, version changes, architecture optimizations, and operational modifications to sustain resilient, compliant profile environments
Maintain accurate documentation, SOPs, and configuration artifacts supporting change management, troubleshooting, and operational sustainment
Collaborate with endpoint, VDI, storage, authentication, and cybersecurity teams to maintain profile health, integrate new capabilities, and improve end‑user experience
Apply security updates, software patches, and configuration fixes to profile management systems, ensuring compliance with enterprise security baselines and hardening requirements
Identify and remediate noncompliant profile management components by reviewing vulnerability and compliance reports, resolving patching exceptions, and validating corrective actions across environments
Qualifications
4+ years of related experience
Active TS/SCI clearance with a favorable Polygraph
DoD 8140 Information Assurance Workforce certification requirements (e.g., Security+ CE)
Microsoft 365 Certified: Endpoint Administrator Associate (40+ hrs)
Hands‑on experience administering enterprise endpoint management platforms (e.g., MECM/Intune) across multinetwork environments
Strong proficiency in OS deployment, task sequencing, imaging, driver management, application packaging, and automation
Experience with secure configuration, endpoint hardening, encryption, and compliance enforcement
Familiarity with patch management, vulnerability remediation, and endpoint compliance auditing
Ability to diagnose and resolve complex endpoint, authentication, profile, and configuration issues
Strong documentation, communication, and cross‑team collaboration skills
US citizenship required
Additional Qualification Levels
User Profile Management Systems Administrator Senior – Requires a Bachelor’s degree in an IT‑related field or 8+ years of relevant IT experience in lieu of a degree
User Profile Management Systems Administrator Principal – Requires a Bachelor’s degree in an IT‑related field or 10+ years of relevant IT experience in lieu of a degree
Skills
Policy Enforcement
Profile Management
User Environment Management (UEM)
Virtual Desktop Infrastructure (VDI)
Location & Working Conditions Work Location: USA MD Annapolis Junction
Additional Work Locations: USA CO Colorado Springs, USA DC Washington, USA FL MacDill AFB, USA VA Springfield
Scheduled Weekly Hours: 40
Travel Required: None
Telecommuting Options: Onsite
Compensation The likely salary range for this position is $96,569 - $130,651. This is not, however, a guarantee of compensation or salary.
Benefits Our benefits package for US-based employees includes medical, dental, and vision plan options; a 401(k) plan with company match; paid time off; flexible work weeks; disability benefits; life insurance; and other insurance offerings.
Equal Opportunity Employer Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
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Sprachkenntnisse
- English
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