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Operations Applications Analyst (Yardi Experience Preferred) - Austin, TX

CWS Apartment Homes

Austin, Texas, United States

Austin, Texas, United States

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Applications Analyst – Role Overview Support and maintain applications and integrations within CWS’s core property management system (Yardi), covering areas such as on‑site accounting, leasing, maintenance, and customer service. Responsibilities Communicate application functions, respond to questions, and provide solutions to issues. Assist in acquisition and disposition of properties as directed by the Director of Operations Applications. Set up, deploy, and terminate Yardi applications for new properties and dispositions. Support day‑to‑day operation of Yardi modules—Voyager, Elevate, Screening, PayScan, Rent Café, and Site Manager. Execute project plans within takeover or disposition timelines and budget constraints. Provide reporting on dispositions and other key metrics. Integrate various ancillary systems (insurance, utilities, deposits, resident portals, collections, etc.) following CWS policies. Complete Helpdesk tickets promptly and thoroughly, maintaining naming conventions and role/rights standards. Escalate Yardi application or integration issues to the Director of Operations Applications as needed. Collaborate effectively with team members in the department, other departments, and property‑based personnel. Qualifications High‑school diploma or equivalent education. Full‑time availability. Strong customer‑service mindset. Excellent written communication skills. Self‑starter attitude.
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Austin, Texas, United States

Sprachkenntnisse

English

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