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OEM Sales and Applications Coordinator
FNA Group
- Pleasant Prairie, Wisconsin, United States
- Pleasant Prairie, Wisconsin, United States
Über
We have a challenging and exciting opportunity in our Power Division for an OEM Sales and Applications Coordinator who is energetic, can multi-task and problem solve, and has the drive and motivation to learn and grow in a fast-paced setting in an expanding business. This role offers long-term growth opportunities within OEM sales, customer account management, and program leadership functions as the organization and customer programs continue to expand.
NOTE: This position is 100% onsite. Only candidates that can commit to working onsite will be considered.
Primary Purpose The primary objective of this role is to support the execution and coordination of OEM customer programs by improving communication flow, operational responsiveness, customer support, and cross-functional alignment across the organization. This position is intended to enhance customer experience, improve program visibility and execution consistency, support operational scalability, and provide organizational leverage to the OEM Sales organization as customer programs and hybrid power system initiatives continue to grow.
Duties / Responsibilities The OEM Sales & Applications Coordinator will support the Director of OEM Sales of our Power Division in the management and execution of OEM customer programs, project coordination activities, customer communication, and order management functions. This role serves as a central communication and coordination point between customers, sales, engineering, purchasing, production, logistics, and factory operations to help ensure customer requirements, project timelines, and order fulfillment activities are effectively managed throughout the organization.
Travel Up to 25% travel may be required to support customer meetings, trade shows, factory visits, program reviews, training activities, and other business-related functions.
Customer & OEM Program Coordination
Support the day-to-day management of OEM customer accounts, ongoing customer programs, and project coordination activities
Participate in customer meetings, program review discussions, and ongoing customer relationship and account management activities
Manage customer portals, documentation uploads, forecasting information, and customer-required reporting activities
Cross-Functional Program Management
Work cross-functionally with engineering, purchasing, production, logistics, quality, and factory operations teams to support customer programs and operational execution
Track program milestones, prototype builds, engineering deliverables, production schedules, and customer requirements
Maintain communication flow between commercial and operational teams to help ensure alignment on customer expectations and project timing
Order Management & Operational Coordination
Coordinate order management activities, shipment tracking, and customer delivery communication
Coordinate with logistics and supply chain teams regarding shipment schedules, inventory timing, and customer delivery requirements
Maintain organized customer records, program documentation, project tracking tools, and related commercial documentation
Technical & Applications Support
Support customer-facing technical coordination activities related to OEM products, hybrid power systems, and customer applications
Organize and communicate customer technical information, specifications, and program requirements across internal teams
Support preparation of customer-facing technical and commercial documentation as needed
Required Skills / Abilities
Strong organizational, communication, and interpersonal skills
Ability to manage multiple projects, priorities, and customer requests in a fast-paced environment
Strong customer relationship and follow‑up skills with a proactive, solution‑oriented mindset
Technical aptitude and ability to understand customer applications, product requirements, manufacturing processes, and systems integration concepts
Ability to coordinate effectively across commercial, engineering, production, purchasing, logistics, and operational teams
Strong attention to detail with the ability to maintain organization across multiple active customer programs
Education and Experience
Bachelor's degree preferred, but equivalent experience, technical background, organizational capability, and business acumen will also be considered
Excellent customer service and communication experience in customer‑facing environments
Hands‑on technical or mechanical experience with small engines, power equipment, construction equipment, or related products preferred
Experience working in construction, project coordination, field operations, manufacturing, or related operational environments preferred
Experience in OEM manufacturing, technical sales support, project coordination, customer service, or related business functions preferred
Experience with ERP systems, customer portals, Microsoft Office, and project tracking tools preferred
Supervisor / Manager Responsibilities None.
Work Hours Monday - Friday, 8am-5pm with occasional extended hours as required to complete assignments.
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Sprachkenntnisse
- English
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